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leo_nazareth

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Posts posted by leo_nazareth

  1. After solving the previous problem I noticed that my EAV is not starting automatically with windows.

    I tried to enable it through the windows task manager (it's disabled there) but I can't. I also tried it through the CCleaner app and says it is not possible.

    I tried some solutions found in this topic https://forum.eset.com/topic/15233-eset-service-isnt-starting-after-shutdown/ , including the alternative that solved the problem ( https://forum.eset.com/topic/22602-installation-issue-due-to-malware ), where several threats were removed but did not work.

    I ran ESET Log Collector for both cases, with windows just started and after starting EAV manually, I'm sending the first one attached here, and because of the limited size I will send the other one by the link hxxp://www.mediafire.com/file/k8u1n69oqjbx133/eav_logs_after_Run_Nod32.zip/file.

    eav_logs.zip

  2. I'm having trouble installing the NOD32 antivirus, during the installation it gives me the warning that the installation failed possibly due to the presence of spyware. I have already used the tool to scan the installer's own malware and also the ESET Online Scanner, both give me warnings that they have removed malware but the problem persists.

    I collected the log through the ESET Log Collector and send it here as an attachment.

     

     

    eav_logs.zip

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