leo_nazareth

Marcos, Here is the boot log: https://www.mediafire.com/file/ii9t4i078q2kj51/BootLog_LN.zip/file

After solving the previous problem I noticed that my EAV is not starting automatically with windows. I tried to enable it through the windows task manager (it's disabled there) but I can't. I also tried it through the CCleaner app and says it is not possible. I tried some solutions found in this topic https://forum.eset.com/topic/15233-eset-service-isnt-starting-after-shutdown/ , including the alternative that solved the problem ( https://forum.eset.com/topic/22602-installation-issue-due-to-malware ), where several threats were removed but did not work. I ran ESET Log Collector for both cases, with windows just started and after starting EAV manually, I'm sending the first one attached here, and because of the limited size I will send the other one by the link hxxp://www.mediafire.com/file/k8u1n69oqjbx133/eav_logs_after_Run_Nod32.zip/file. eav_logs.zip

Marcos, Thanks for the help I runned the unistall tool and it works.

I actually didn't have any version of ESET NOD32 Antivirus installed. After the problem I installed other applications like ESET Online Scanner but the antivirus does not have.

I'm having trouble installing the NOD32 antivirus, during the installation it gives me the warning that the installation failed possibly due to the presence of spyware. I have already used the tool to scan the installer's own malware and also the ESET Online Scanner, both give me warnings that they have removed malware but the problem persists. I collected the log through the ESET Log Collector and send it here as an attachment. eav_logs.zip