After solving the previous problem I noticed that my EAV is not starting automatically with windows.
I tried to enable it through the windows task manager (it's disabled there) but I can't. I also tried it through the CCleaner app and says it is not possible.
I tried some solutions found in this topic https://forum.eset.com/topic/15233-eset-service-isnt-starting-after-shutdown/ , including the alternative that solved the problem ( https://forum.eset.com/topic/22602-installation-issue-due-to-malware ), where several threats were removed but did not work.
I ran ESET Log Collector