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JozefG

ESET Staff
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Kudos

  1. Upvote
    JozefG received kudos from Peter Randziak in Long black screen duration before windows login screen   
    I had similar issue on my personal laptop even without ESET product installed. Can't remember the exact solution but playing with sign-in options in OS settings (disabling whatever is enabled like auto sign-in after update), solved the issue for me.
  2. Upvote
    JozefG received kudos from Peter Randziak in Windows temp profile: user profile service failed the sign-in   
    Since some time ago (around Win10 RS3), windows automatically logs you in and immediately locks, so you are unlocking your PC not logging in. That could be why the hive is loaded before what you see as login.
    @Andrej Kuk @Jamie Reader@hack-the-planet what are the products used and their versions?
  3. Upvote
    JozefG received kudos from Kstainton in Why was the new FDE version pulled back?   
    @mkrupa do you have by any chance a couple years old FDE policy containing proxy password and applying it together with some newly created one? If so could you try to recreate that policy from scratch and see if it helps? We noticed some issue in Agents with latest Configuration module.
  4. Upvote
    JozefG received kudos from camelia in Network protection Fix notifications   
    Do I understand it correctly that if Shadow Defender's Shadow Mode is not active it does work correctly?
    From the description of Shadow Mode it looks like it may prevent some things to be done correctly.
     
  5. Upvote
    JozefG received kudos from Peter Randziak in ESET disappeared from PC   
    They were some things that it should recognize, but due to some other things missing it failed to detect them.
    Glad to hear that either way your logs helped us identify some places to improve in Uninstaller.
  6. Upvote
    JozefG received kudos from Peter Randziak in ESET 14.0.22 - Tardy Notification - Firewall & Network Protection - Win 10 Security Alert   
    @davidovitch Note that Windows Security Center service is delayed start service. Until it starts we cannot report anything as there would be bunch of errors.
    Can you please share screenshot of such alert?
  7. Upvote
    JozefG gave kudos to itman in EIS Desktop Notification   
    If you actually removed Windows/Microsoft Security Center, that is the reason for the alert. It is a critical component of the Win 10 OS and needs to be installed and be functional. It not only controls Windows/Microsoft Defender and firewall use or non-use when a third party anti-virus solution is installed, but many other critical internal security components such as ; Win account, app & brower (exploit), and device security protection. It also monitors device performance and health status.
  8. Upvote
    JozefG received kudos from Peter Randziak in No active antivirus provider   
    @FRiC according to the log we tried to update status for AV provider and we got this HRESULT 0x8000000a(E_PENDING).
    For us this means our request was queued by wscsvc and it will be handled.
    Firewall updates are working correctly.
    However in your case it looks like wscsvc has some issue with too many requests or something.
    IIRC this E_PENDING is usually seen around wscsvc start.
     
  9. Upvote
    JozefG received kudos from taquionbcn in ESET Internet Security: ESET Firewall status update in Windows Security Center failed   
    @taquionbcn can you please check if parent registry key Av and Fw have correct permissions? Can you also try to enable inheritance?
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