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Syndeticom Support

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  • Website URL
    https://syndeticom.com.au/

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  • Location
    Australia
  • Interests
    Cabling, networking, on-site IT support, Data Center services
  1. Thanks to both, it was somewhat helpful. I ended up deleting all the tasks from the queue for that particular laptop, then ran new tasks to deactivate, remove, delete... Now I got a license freed up and I am little happier.
  2. Hi Michal, License management tab - right there in front of me. Thank you. Management of resources = the computers that I should be able to manage through this console. Example: I've got this laptop, which I am struggling with; It's been recently decommissioned, and I need to free up the license seat for use with another user. But I am struggling; So, I go into tasks, and set up tasks to remove the software, and stop managing it, but it's just got stuck and won't move on. The laptop has been on, and connected to the internet for the past day or so, and still nothing is happening. I only managed to remotely reboot the laptop, which is not you know, a heroic achievement... Is there a way how I can FORCE tasks to execute RIGHT NOW? And while we're on the topic, what is the deciding factor that determines when a task will execute? I know these are the questions that a manual would easily cover or explain, hence my previous "Are there any guides available? I'd love to have a good read rather than trying to figure out all the functionality on the fly. " Thanks in advance
  3. Product: ERA - ESET Remote Administrator Web Console Security Management Center hxxp://localhost:8080/era/ Issue: I don't know how to check how many licenses (seats?) are left available for new computers at our company's ERA portal. Additionally, I'd be interested to learn more about managing the company's ESET resources. Are there any guides available? I'd love to have a good read rather than trying to figure out all the functionality on the fly.
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