The ESET Security Package I have paid for was installed by and on the initiative of a Computer Repair/Service Company.
I was not asked for consent beforehand, but it seems a good package so I wish to keep it.
I do not know what details he used to create an account or even if one exists in my name.
I cannot find the Licence Number for the Product, but the app screen tells me I'm licensed to 16/11/2022.
I have set up a profile but I don't see how it helps me.
I have the above Message "The Credentials used to access ESET LiveGrid servers are not correct" but do not know what this means nor how to correct/address it.
I have never seen the message before.
eis_logs 1.zip
Perhaps I should ask my Service Technician if he charged me for this Application. I'm still waiting for the invoice from him. I will explore the costs of a new installation. Thank you.
