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Jared Fowkes

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Posts posted by Jared Fowkes

  1. The agent it installed on Centos 7.7 and is version 7.1.503.0.  It was installed from the RPM presented on the ESET downloads page.

    The error occurs during configuration, when running the agent-linux-x68_64.sh command.

    $sudo bash agent-linux-x86_64.sh --hostname=redacted.domain.com --port=2222 --webconsole-port=2223 --webconsole-user=redactedUsername --webconsole-password=redactedPassword
    
    Do you accept the license? [y/N]:
    y
    
    Product improvement program
    Participating in product improvement program includes sending crash reports and anonymous telemetry data such as OS version and type, ESET product version and other product-specific information to ESET when enabled.
    
    Do you want to participate in the Product improvement program? [Y/n]:
    n
    Creating directories...
    Creating 'install' directory path: /opt/eset/RemoteAdministrator/Agent
    Creating 'config' directory path: /etc/opt/eset/RemoteAdministrator/Agent
    Creating 'data' directory path: /var/opt/eset/RemoteAdministrator/Agent
    Creating 'Pki Cache' directory path: /var/opt/eset/RemoteAdministrator/Agent/pki.eset.com/
    Creating 'logs' directory path: /var/log/eset/RemoteAdministrator/Agent
    Creating 'libs' directory path: /opt/eset/RemoteAdministrator/Agent
    Directories created
    The archive will be extracted to: /opt/eset/RemoteAdministrator/Agent
    Extracting, please wait...
    Checking OpenSSL ... done [OpenSSL 1.0.2k-fips 26 Jan 2017]
    Checking installed version ...
    Status of current installation is: NEW
    New connection settings are 'hostname': 'redacted.domain.com', 'port': 2222
    Getting certificate from server...
    It is not possible to connect to the ESET Security Management Center Server.
    Cleaning up setup directories
    

     

  2. I'm trying to install the remote agent onto an AWS instance and am getting the following error:

    Quote

    It is not possible to connect to the ESET Security Management Center Server.

    I have opened the firewall ports for TCP 2222 and 2223, and tested them using telnet as listed in a previous post (https://forum.eset.com/topic/15968-it-is-not-possible-to-connect-to-the-eset-remote-administrator-server/).

    Any help or advice is welcome and appreciated.

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