Hi everyone,
So I have this reoccurring issue where my Eset endpoint clients cannot update as scheduled, it goes "download interrupted" in the event of the application. But then, after a few hours, it can update again without me changing anything (except waiting).
I haven't found any time pattern, nor have I found any issue with my firewall (anyway updates work from time to time, so I don't think it is firewall related).
This seems to also affect LiveGrid connection, which shows as "not accessible" when it happen.
Internet access and DNS requesting is fine during these periods, no problem there.
I already tried to empty the update cache, to no avail.
So where should I look to try and solve this problem ? Anything to get more detailed logs about the error ?
A bit of context :
- several clients have displayed this issue,
- Endpoint version doesn't seem to affect the issue (both version 6.x and 7.x displayed it),
- There's an Eset management center configured, with agent on all clients,
- it has happened for at least 2 months (I've arrived recently).
Thanks in advance for your help everyone.