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ru549

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About ru549

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  1. Poking around some more, I tried to download the latest client right from bitttorrent to see if I could install and uninstall it. When it went to download eset caught it with the same uTorrent.C signature. It said it was just reported 5 days ago so maybe this is a false positive or it be categorized newly? I dont know why add remove programs shows it as installed today though. Maybe I had it installed at one point and an updated just kicked in but the version it showed in add remove programs is from 2017.
  2. Came home and saw that eset had caught Bitttorrent.exe with this. I told it to quarantine it which it did judging by the quarantine log. I dont use bittorrent. It also said it was installed today, which I clearly didnt do. Also in Add/Remove programs there is an entry for Bittorrent with a blank icon, an install date of today, and the modify and remove buttons are both greyed out. Looking in the registry I do not see an entry for Bittorrent HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall. I cant find any information on what this variant does nor know if it was actually stopped and/or removed. I am running a full scan now, but what should my next steps be?
  3. I recently installed Eset IS on a new computer. I originally installed the trial but never finished the setup because I didnt have my code on me. I registered later using my code and the install didnt take. The uninstall option was disabled so I attempted to repair the install. Choosing modify then repair, it runs some then insists that I "Please insert the disk" with no way out except cancelling. I then chose remove from the modify menu. Next I tried reinstalling and the update was taking forever and pings to update.eset.com were not consistent. i then downloaded the full offline install and installed that, except that after it was installed it insisted on downloading more modules even though it was a full offline install. So now I waited the hour or more for it to install the update and there are a bunch of problems with the install: Eset insists a computer restart is required even though I have I have turned off fast startup and restarted multiple times. HIPS shows as non functional Firewall non functional IDS non functional Botnet protection non functional I dont know where to go from here as nothing in this product seems to work so far, updates broken, modules non functional, repair that doesnt work. After messing with this for half a day I need some solid advice to get this going again as Ive already paid for the product. Thanks.
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