rickraftus

and no I can not complete the lost license form to have it remailed to me because it tells me my email is not in the system even though I used it to buy the dam thing.

that last image shows there is no internet connection. You need to connect to the internet to activate your product.

Well first time buyer here already frustrated and regretting my choice to pick Eset. I have the trial version with only 2 days left so I decided to buy the Nod32 antivirus ver 13 home edition. So I go through this process and it tells me to activate it using the license code they emailed me to the email I used. NO this did not happen and I am left hanging out money and with no license. Yes I checked my spam = nothing. I even put in a ticket for help with the same email obviously and that also said they would send me a confirmation for the ticket I just opened to my email which also never happened. Well obviously this looks like a scam and am wondering about how hard it is going to be to get a refund.