GreatDaneMom

Thank you.

Imagine that...it worked. No errors found.

As far as I know I am. I've run commands from there recently checking the disk and it was fine. I'm not that advanced when it comes to command prompts.

I tried to run chkdsk and it came up that either I didn't permission or the disk is locked. Acronis shows no critical issues.

Thank you eis_logs.zip

Marcos, I'm running it now. Do I post it here or email it to tech support? Also, after posting I tried to update again and this time it worked.

I have been having a lot of problems with updating for a long time. It'd have a failed update and I'd have to go to the update section, clicked search for updates, and then it would update. This is second error message I received this morning. I don't remember what the first one said. I went with ESET originally because Consumer Reports rated them #1. After a couple of years, I'm having too many issues for a #1 product.