PaulBO

Hi together. Now have a license for our company for more than 2 months but their product still does not work. Is really very unsatisfactory. First, the installation took a lot of time where I expected a docker-image. But well now the EraServer runs on a VM. There I built an installation agent (standard) and tried to install. We use more than 90% of Mac in our company but the ESMCAgent can not be installed. Here's the log: ESET Management Agent live installer script. Copyright © 1992-2019 ESET, spol. s r.o. - All rights reserved. * Hostname: eset.example.com * Port: 2222 * Installer: hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.1.840.0/agent_macosx_x86_64.dmg Downloading installer image 'hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.1.840.0/agent_macosx_x86_64.dmg': % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 42.3M 100 42.3M 0 0 28.5M 0 0:00:01 0:00:01 --:--:-- 28.5M Checking integrity of of downloaded package /tmp/EraAgentOnlineInstaller.dmg.V8g1sOc5: OK Mounting image '/tmp/EraAgentOnlineInstaller.dmg.V8g1sOc5': Prüfsumme für Protective Master Boot Record (MBR : 0) berechnen … Protective Master Boot Record (MBR :: Die überprüfte CRC32-Prüfsumme ist $F51392E7 Prüfsumme für GPT Header (Primary GPT Header : 1) berechnen … GPT Header (Primary GPT Header : 1): Die überprüfte CRC32-Prüfsumme ist $0CF46D0A Prüfsumme für GPT Partition Data (Primary GPT Table : 2) berechnen … GPT Partition Data (Primary GPT Tabl: Die überprüfte CRC32-Prüfsumme ist $28A6256F Prüfsumme für (Apple_Free : 3) berechnen … (Apple_Free : 3): Die überprüfte CRC32-Prüfsumme ist $00000000 Prüfsumme für disk image (Apple_HFS : 4) berechnen … ............................................................................................................................................... disk image (Apple_HFS : 4): Die überprüfte CRC32-Prüfsumme ist $B923934D Prüfsumme für (Apple_Free : 5) berechnen … (Apple_Free : 5): Die überprüfte CRC32-Prüfsumme ist $00000000 Prüfsumme für GPT Partition Data (Backup GPT Table : 6) berechnen … GPT Partition Data (Backup GPT Table: Die überprüfte CRC32-Prüfsumme ist $28A6256F Prüfsumme für GPT Header (Backup GPT Header : 7) berechnen … GPT Header (Backup GPT Header : 7): Die überprüfte CRC32-Prüfsumme ist $A31E4303 Die überprüfte CRC32-Prüfsumme ist $66FCA8EC /dev/disk3 GUID_partition_scheme /dev/disk3s1 Apple_HFS /private/tmp/EraAgentOnlineInstaller.mount.KLQUFbLx Installing package '/tmp/EraAgentOnlineInstaller.mount.KLQUFbLx/Agent-MacOSX-x86_64.pkg': installer: Package name is ESET Management Agent installer: Upgrading at base path / installer: The upgrade was successful. Cleaning up: "disk3" ejected. unlink: /tmp/postflight.plist: No such file or directory At the programs is now an "ESET Remote Administrator Agent" but this can not be started. Here is the output from "/Library/Application Support/com.eset.remoteadministrator.agent/Logs": 2019-12-10 11:20:30 Information: [Thread 0x116d08dc0]: Loading ESET modules from /Library/Application Support/com.eset.remoteadministrator.agent//Modules/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Local time is 2019-12-10 12:20:30 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProductLine: era 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProductVersion: 7.1.840.0 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: Locale: en_US 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProductInstanceID: f4197941-f90e-4d22-ae7e-61bc8ffb99b8 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProgramDataDirectory: /Library/Application Support/com.eset.remoteadministrator.agent// 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProductConfigurationDirectory: /Library/Application Support/com.eset.remoteadministrator.agent/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProgramLogsDirectory: /Library/Application Support/com.eset.remoteadministrator.agent//Logs/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: TempDirectory: /tmp/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProgramLibraryDirectory: /Applications/ESET Remote Administrator Agent.app//Contents/MacOS/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: ProgramEsetUpdatableModulesDirectory: /Library/Application Support/com.eset.remoteadministrator.agent//Modules/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: InstallConfiguration: CrashDumpsDirectory: /Library/Application Support/com.eset.remoteadministrator.agent//Dumps/ 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Hardware Fingerprint: 01009CB9-7B5E-AC18-71AB-2D7132373B3F 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loaded ESET modules: 1=1074,46=1041B,25=1053,40=1822 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Used memory before loaded module libraries is 31072 KB 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loading module library Updates 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Updates (used 588 KB) 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loading module library Symbols 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Symbols (used 432 KB) 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loading module library Database 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Database (used 532 KB) 2019-12-10 11:20:30 Information: Kernel [Thread 0x116d08dc0]: Loading module library Security 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Security (used 572 KB) 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loading module library Scheduler 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Scheduler (used 516 KB) 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loading module library NetworkGrpc 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loaded module library NetworkGrpc (used 644 KB) 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loading module library Cleanup 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Cleanup (used 524 KB) 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loading module library DataMiners 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loaded module library DataMiners (used 744 KB) 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loading module library DynamicGroups 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loaded module library DynamicGroups (used 444 KB) 2019-12-10 11:20:31 Information: Kernel [Thread 0x116d08dc0]: Loading module library Replication 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Replication (used 532 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library Automation 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Automation (used 588 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library Users 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Users (used 436 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library Policies 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Policies (used 440 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library OSConnector 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library OSConnector (used 796 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library ESSConnector 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library ESSConnector (used 848 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library PushNotifications 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loaded module library PushNotifications (used 484 KB) 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library +EVSAConnector 2019-12-10 11:20:32 Warning: Kernel [Thread 0x116d08dc0]: Module library +EVSAConnector was not loaded 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library +ESLCConnector 2019-12-10 11:20:32 Warning: Kernel [Thread 0x116d08dc0]: Module library +ESLCConnector was not loaded 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library +EFSConnector 2019-12-10 11:20:32 Warning: Kernel [Thread 0x116d08dc0]: Module library +EFSConnector was not loaded 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library +EEAConnector 2019-12-10 11:20:32 Warning: Kernel [Thread 0x116d08dc0]: Module library +EEAConnector was not loaded 2019-12-10 11:20:32 Information: Kernel [Thread 0x116d08dc0]: Loading module library +ERAG1ClientConnector 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loaded module library +ERAG1ClientConnector (used 1324 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library +MDMCoreConnector 2019-12-10 11:20:33 Warning: Kernel [Thread 0x116d08dc0]: Module library +MDMCoreConnector was not loaded 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library +VAHCoreConnector 2019-12-10 11:20:33 Warning: Kernel [Thread 0x116d08dc0]: Module library +VAHCoreConnector was not loaded 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library +ProxyConnector 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loaded module library +ProxyConnector (used 616 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library +RDSensorConnector 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loaded module library +RDSensorConnector (used 600 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library +EIAgentConnector 2019-12-10 11:20:33 Warning: Kernel [Thread 0x116d08dc0]: Module library +EIAgentConnector was not loaded 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library +EFDEConnector 2019-12-10 11:20:33 Warning: Kernel [Thread 0x116d08dc0]: Module library +EFDEConnector was not loaded 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loading module library Authentication 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Loaded module library Authentication (used 528 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Used memory before modules load and initialization is 43284 KB 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CUpdatesModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CUpdatesModule (used 112 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CSymbolsModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CSymbolsModule (used 1448 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CDatabaseModule 2019-12-10 11:20:33 Information: CDatabaseModule [Thread 0x116d08dc0]: Startup configuration builder builds successfully ... 2019-12-10 11:20:33 Information: CDatabaseModule [Thread 0x116d08dc0]: Startup connection pool created ... 2019-12-10 11:20:33 Information: CDatabaseModule [Thread 0x116d08dc0]: Builder rebuilds successfully ... 2019-12-10 11:20:33 Information: CDatabaseModule [Thread 0x116d08dc0]: Connection pool recreated ... 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CDatabaseModule (used 1940 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CAgentSecurityModule 2019-12-10 11:20:33 Information: CAgentSecurityModule [Thread 0x116d08dc0]: Initialized CertificationAuthorityManager with crypto library: "LibreSSL 2.2.7" 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CAgentSecurityModule (used 716 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module SchedulerModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module SchedulerModule (used 104 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CNetworkGrpcModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CNetworkGrpcModule (used 652 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CCleanupModule 2019-12-10 11:20:33 Information: CCleanupModule [Thread 0x116d08dc0]: Module initialized 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CCleanupModule (used 44 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CDataMinersModule 2019-12-10 11:20:33 Information: CDataMinersModule [Thread 0x116d08dc0]: DataMinerCompletionHandler: Starting completion handler worker thread 2019-12-10 11:20:33 Information: CDataMinersModule [Thread 0x116d08dc0]: DataMinerCompletionHandler: Starting completion handler worker thread 2019-12-10 11:20:33 Information: CDataMinersModule [Thread 0x116d08dc0]: CStatusLogDataMiner: Initializing local status log cache 2019-12-10 11:20:33 Information: CDataMinersModule [Thread 0x116d08dc0]: CStatusLogDataMiner: Finished initialization of status log cache 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CDataMinersModule (used 2764 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CDynamicGroupsModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CDynamicGroupsModule (used 76 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CReplicationModule 2019-12-10 11:20:33 Information: CReplicationModule [Thread 0x116d08dc0]: CReplicationModule: Initializing message processing 2019-12-10 11:20:33 Information: CReplicationModule [Thread 0x116d08dc0]: CReplicationModule: Module initialization done 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CReplicationModule (used 52 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module AutomationModule 2019-12-10 11:20:33 Information: AutomationModule [Thread 0x116d08dc0]: TaskResumeHandler: There are 0 pending task resume requests. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module AutomationModule (used 420 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CUsersModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CUsersModule (used 32 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CPoliciesModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CPoliciesModule (used 136 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CSystemConnectorModule 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x116d08dc0]: No installed ESET Product (EES) version was detected at start 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CSystemConnectorModule (used 120 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CEssConnectorModule 2019-12-10 11:20:33 Information: CEssConnectorModule [Thread 0x116d08dc0]: No trusted product daemon was found. 2019-12-10 11:20:33 Information: CEssConnectorModule [Thread 0x116d08dc0]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CEssConnectorModule (used 60 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CPushNotificationsModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CPushNotificationsModule (used 56 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module ERAG1ClientConnector 2019-12-10 11:20:33 Information: ERAG1ClientConnector [Thread 0x116d08dc0]: <CONNECTOR_MODULE> exception N3Era10Connectors17G1ClientConnector20no_installed_productE occurred at /Users/eraautobuilds/workspace/ERA/release_7.1/397bd482/src/Products/RemoteAdministrator/Src/Connectors/ERAG1ClientConnector/Agent/ProductOfflineConfiguration/UnixProducts.cpp:170. Product not installed. 2019-12-10 11:20:33 Information: ERAG1ClientConnector [Thread 0x116d08dc0]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module ERAG1ClientConnector (used 260 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module AgentToProxyConnectorModule 2019-12-10 11:20:33 Information: AgentToProxyConnectorModule [Thread 0x116d08dc0]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module AgentToProxyConnectorModule (used 168 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module CRDSensorConnectorModule 2019-12-10 11:20:33 Information: CRDSensorConnectorModule [Thread 0x116d08dc0]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module CRDSensorConnectorModule (used 184 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initializing module AuthenticationModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Initialized module AuthenticationModule (used 100 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Skipping crash dumps sending (disabled in configuration) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Used memory before modules start-up is 52772 KB 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CUpdatesModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CUpdatesModule (used 32 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CSymbolsModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CSymbolsModule (used 44 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CDatabaseModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CDatabaseModule (used 40 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CAgentSecurityModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CAgentSecurityModule (used 68 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module SchedulerModule 2019-12-10 11:20:33 Information: CAgentSecurityModule [Thread 0x700001915000]: Checking agent peer certificate expiration in 30 days 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterSleepEvent 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module SchedulerModule (used 72 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CNetworkGrpcModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CNetworkGrpcModule (used 68 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CCleanupModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CCleanupModule (used 92 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CDataMinersModule 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterTimeEvent 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterTimeEvent 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterTimeEvent 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterTimeEvent 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterTimeEvent 2019-12-10 11:20:33 Information: CDataMinersModule [Thread 0x700001c27000]: Active threats were published 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterSleepEvent 2019-12-10 11:20:33 Information: CDataMinersModule [Thread 0x116d08dc0]: CExclusionHitsAgregatedDataminer: TimeEvent registered with RequestId=5. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CDataMinersModule (used 384 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CDynamicGroupsModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CDynamicGroupsModule (used 80 KB) 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Refreshing dynamic groups after replication 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CReplicationModule 2019-12-10 11:20:33 Information: CReplicationModule [Thread 0x116d08dc0]: CReplicationModule: Starting module 2019-12-10 11:20:33 Information: CReplicationModule [Thread 0x116d08dc0]: CAgentReplicationManager: Starting replication control messages processing 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Refreshing dynamic groups templates after replication 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CReplicationModule (used 72 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module AutomationModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module AutomationModule (used 64 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CUsersModule 2019-12-10 11:20:33 Information: AutomationModule [Thread 0x700001eb6000]: Facade: Loading all enabled triggers. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CUsersModule (used 88 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CPoliciesModule 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Refreshing static groups after replication 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CPoliciesModule (used 92 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CSystemConnectorModule 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Evaluating dynamic groups templates 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CSystemConnectorModule (used 20 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CEssConnectorModule 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: Connecting to product 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterSleepEvent 2019-12-10 11:20:33 Information: SchedulerModule [Thread 0x700001998000]: Received message: RegisterSleepEvent 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CEssConnectorModule (used 140 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CPushNotificationsModule 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: Connected to product, processing tasks 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: Retrieving general operating system information 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CPushNotificationsModule (used 276 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module ERAG1ClientConnector 2019-12-10 11:20:33 Information: AutomationModule [Thread 0x700001eb6000]: Facade: Trigger has been created [UUID=00000000-0000-0000-7006-00000000000a, TYPE=DYNAMIC_GROUP_JOINED, CONFIG=triggerType: DYNAMIC_GROUP_JOINED]. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module ERAG1ClientConnector (used 244 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module AgentToProxyConnectorModule 2019-12-10 11:20:33 Information: CPushNotificationsModule [Thread 0x700002145000]: Configuring EPNS with timeout = 10 sec and LicenseSeat = 'Default ERAAgent' 2019-12-10 11:20:33 Information: CPushNotificationsModule [Thread 0x700002145000]: EPNS Resource available => initializing Push Notification WakeUp handler 2019-12-10 11:20:33 Information: CPushNotificationsModule [Thread 0x700002145000]: PushNotificationWakeUp: registering with EPNS 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module AgentToProxyConnectorModule (used 232 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module CRDSensorConnectorModule 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module CRDSensorConnectorModule (used 224 KB) 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Starting module AuthenticationModule 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: StatusLog_OSINFORMATION_EDITION_STATUS: "Rows":[{"symbols":[{"symbol_type":374,"symbol_data":{"val_int":[1]}},{"symbol_type":368,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":375,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":377,"symbol_data":{"val_string":["Mac OS"]}},{"symbol_type":378,"symbol_data":{"val_string":["10.15.1"]}},{"symbol_type":379,"symbol_data":{"val_string":["macOS 10.15 (Catalina)"]}},{"symbol_type":381,"symbol_data":{"val_string":["64-bit"]}}]}] 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: StatusLog_OSINFORMATION_LOCALE_STATUS: "Rows":[{"symbols":[{"symbol_type":388,"symbol_data":{"val_int":[1]}},{"symbol_type":382,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":389,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":391,"symbol_data":{"val_string":["de_DE"]}}]}] 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: StatusLog_OSINFORMATION_TIMEZONE_STATUS: "Rows":[{"symbols":[{"symbol_type":399,"symbol_data":{"val_int":[1]}},{"symbol_type":393,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":400,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":402,"symbol_data":{"val_string":["CET"]}},{"symbol_type":403,"symbol_data":{"val_int":[60]}}]}] 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Started module AuthenticationModule (used 144 KB) 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Dynamic groups templates evaluation trace: Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000001" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000002" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Linux" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000003" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Mac OS" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is true Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000004" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_res_id: 301989891 val_res_id: 303104045 } symbol_id: 232 used_operator: OP_IN_EXACT }' and symbols [232,] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000005" } versionGuard: 1' with expression 'logicOperator: OR filters { operand { val_res_id: 301989909 } symbol_id: 232 used_operator: OP_EQUAL } filters { operand { val_res_id: 301989910 } symbol_id: 232 used_operator: OP_EQUAL } filters { operand { val_res_id: 301989911 } symbol_id: 232 used_operator: OP_EQUAL } filters { operand { val_res_id: 301989953 } symbol_id: 232 used_operator: OP_EQUAL }' and symbols [232,] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000006" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_res_id: 508906757892866567 } symbol_id: 466 used_operator: OP_EQUAL }' and symbols [466,] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000008" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_res_id: 508906757892866590 } symbol_id: 231 used_operator: OP_NOT_EQUAL }' and symbols [231,] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000009" } versionGuard: 1' with expression 'logicOperator: OR filters { operand { val_res_id: 301989908 } symbol_id: 232 used_operator: OP_EQUAL }' and symbols [232,] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000a" } versionGuard: 1' with expression 'logicOperator: OR filters { operand { val_string: "Android" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { val_string: "Android (Device Owner Mode)" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000b" } versionGuard: 1' with expression 'logicOperator: OR filters { operand { val_string: "iOS" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { val_string: "iOS DEP" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000c" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_int: 2 } symbol_id: 1874 used_operator: OP_IN_MASK }' and symbols [1874,val_int: 18014398509481984] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000d" } versionGuard: 1' with expression 'logicOperator: AND compositeFilters { logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { } symbol_id: 379 used_operator: OP_HAS_SUBSTRING negation_operand { val_string: "Server" } } } compositeFilters { logicOperator: AND filters { operand { val_int: 8 } symbol_id: 1874 used_operator: OP_IN_MASK } }' and symbols [377,val_string: "Mac OS"][379,val_string: "macOS 10.15 (Catalina)"][1874,val_int: 18014398509481984] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000e" } versionGuard: 1' with expression 'logicOperator: AND compositeFilters { logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { } symbol_id: 379 used_operator: OP_HAS_SUBSTRING negation_operand { val_string: "Server" } } } compositeFilters { logicOperator: AND filters { operand { } symbol_id: 1874 used_operator: OP_IN_MASK negation_operand { val_int: 8 } } }' and symbols [377,val_string: "Mac OS"][379,val_string: "macOS 10.15 (Catalina)"][1874,val_int: 18014398509481984] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000f" } versionGuard: 1' with expression 'logicOperator: AND compositeFilters { logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { val_string: "Server" } symbol_id: 379 used_operator: OP_HAS_SUBSTRING } } compositeFilters { logicOperator: AND filters { operand { val_int: 8 } symbol_id: 1874 used_operator: OP_IN_MASK } }' and symbols [377,val_string: "Mac OS"][379,val_string: "macOS 10.15 (Catalina)"][1874,val_int: 18014398509481984] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000010" } versionGuard: 1' with expression 'logicOperator: AND compositeFilters { logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { val_string: "Server" } symbol_id: 379 used_operator: OP_HAS_SUBSTRING } } compositeFilters { logicOperator: AND filters { operand { } symbol_id: 1874 used_operator: OP_IN_MASK negation_operand { val_int: 8 } } }' and symbols [377,val_string: "Mac OS"][379,val_string: "macOS 10.15 (Catalina)"][1874,val_int: 18014398509481984] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000011" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { } symbol_id: 379 used_operator: OP_HAS_SUBSTRING negation_operand { val_string: "Server" } }' and symbols [377,val_string: "Mac OS"][379,val_string: "macOS 10.15 (Catalina)"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000012" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL } filters { operand { val_string: "Server" } symbol_id: 379 used_operator: OP_HAS_SUBSTRING }' and symbols [377,val_string: "Mac OS"][379,val_string: "macOS 10.15 (Catalina)"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000013" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "iOS DEP" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000014" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Android (Device Owner Mode)" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Mac OS"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000015" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { } symbol_id: 1874 used_operator: OP_IN_MASK negation_operand { val_int: 983055 } }' and symbols [1874,val_int: 18014398509481984] is true 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: StatusLog_DEVICEINFORMATION_DEVICE_STATUS: "Rows":[{"symbols":[{"symbol_type":139,"symbol_data":{"val_int":[1]}},{"symbol_type":133,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":140,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":142,"symbol_data":{"val_string":["Apple Inc."]}},{"symbol_type":143,"symbol_data":{"val_string":["MacBookPro13,3"]}},{"symbol_type":4017,"symbol_data":{"val_string":["C02SX3P2GTFM"]}}]}] 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Agent is matching 2 dynamic group templates from 20 2019-12-10 11:20:33 Information: CDynamicGroupsModule [Thread 0x700001d2d000]: Agent is matching dynamic group template 'Operating system is Mac OS' with uuid 00000000-0000-0000-7014-000000000003 and version 1 2019-12-10 11:20:33 Information: CSystemConnectorModule [Thread 0x70000203f000]: StatusLog_IDENTIFIERS_LIST_STATUS: "Rows":[{"symbols":[{"symbol_type":271,"symbol_data":{"val_int":[1]}},{"symbol_type":265,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":272,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":274,"symbol_data":{"val_res_id":[508906757892866566]}},{"symbol_type":275,"symbol_data":{"val_string":["Paul-MacMaster.fritz.box"]}}]},{"symbols":[{"symbol_type":271,"symbol_data":{"val_int":[1]}},{"symbol_type":265,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":272,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":274,"symbol_data":{"val_res_id":[508906757892866565]}},{"symbol_type":275,"symbol_data":{"val_string":["Paul-MacMaster"]}}]},{"symbols":[{"symbol_type":271,"symbol_data":{"val_int":[1]}},{"symbol_type":265,"symbol_data":{"val_uuid":[{"uuid":"f4197941-f90e-4d22-ae7e-61bc8ffb99b8"}]}},{"symbol_type":272,"symbol_data":{"val_time_date":[{"year":2019,"month":12,"day":10,"hour":11,"minute":20,"second":33}]}},{"symbol_type":274,"symbol_data":{"val_res_id":[508906757892866564]}},{"symbol_type":275,"symbol_data":{"val_string":["C02SX3P2GTFM"]}}]}] 2019-12-10 11:20:33 Information: AutomationModule [Thread 0x700001eb6000]: SimpleSchedulerTriggerBase: Trigger [UUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] registering scheduler event [StartTime { year: 2019 month: 12 day: 10 hour: 11 minute: 20 second: 33 } TimeSpecification: "R R/1 * * * ? *" UTCLocal: true]. 2019-12-10 11:20:33 Information: Kernel [Thread 0x116d08dc0]: Used memory after modules start-up is 55248 KB And also here is the output from Status.log html: Is there a solution to the problem? I do not really want to go to any of our Mac's and do something manually.

Hi Martin, we use: ESET Security Management Center (Server), Version 7.1 (7.1.503.0)ESET Security Management Center (Web-Konsole), Version 7.1 (7.1.393.0) on our Root Server with Debian 10, MySQL 5.7, MySQL ODBC 5.3. Most of our Client-Agents must be installed at Mac (Mojave and Catalina). I create a Live-Installation-Agent with the ESMC Cert and Application reporting - Report all installed applications

Hello everybody. Today I set up an Endpoint Security Server for our company and I am currently installing the agent under MacOS. ./ESMCAgentInstaller.sh: line 94: sha1sum: command not found First I had to install the package md5sha1sum via brew. Now he's stuck with the OpenSSL check. I then found the following post: from January 30, 2018. This describes exactly my problem. Now it is the end of 2019, so the problem is now known for almost 2 years and still not fixed? Are you serious? I use Debian Buster and i don't wont be install a old OpenSSL Version!