It looks like a problem with authorization. Please file a support ticket from the internal form which will also submit necessary logs to customer care for perusal.
Did you purchase a license for EMS? I was able to find only a freemium license registered to your forum's registration email, however, it could be that you used a different registration email when purchasing the license.
Yes, it's a separate account. I will try to logout and login on the mobile app if possible and if the problem still exists, I will contact your support team again.
Virus database update error 8193
in ESET Products for Mobile Devices
Posted
Yes, it's a separate account. I will try to logout and login on the mobile app if possible and if the problem still exists, I will contact your support team again.
Thank you.