Hello. Please can anyone help me . My eset anitivirus is asking me to restart the computer again and again. After i Restart my computer it still asks me to restart it. It says " a restart is required to complete the cleaning process. Save all your open documents and restart your computer for all changes to take effect. Restart computer? -Restart now or Restart Later"
the scan log after full scan.. :-
Log
Scan Log
Version of detection engine: 20314 (20191108)
Date: 08-11-2019 Time: 15:45:36
Scanned disks, folders and files: Operating memory;C:\Boot sectors/UEFI;D:\Boot sectors/UEFI;E:\Boot sectors/UEFI;C:\;D:\;E:\
Operating memory » svchost.exe(7556) - a variant of Win32/TrojanDownloader.Delf.BTT trojan - cleaned (after the next restart) - contained infected files [2]
Operating memory » svchost.exe(7556) - a variant of Win32/TrojanDownloader.Delf.BTT trojan - cleaned (after the next restart) - contained infected files [2]
Operating memory » C:\ProgramData\winnmgr\svcnetwk.exe - is OK
C:\Users\Admin\AppData\Local\Dropbox\Dropbox.exe.log - unable to open [4]
C:\Users\Admin\AppData\Local\Dropbox\QuitReports\00f31322-e2b5-4fbe-a45c-3a6bdfd9579d.dbt - unable to open [4]
C:\Users\Admin\AppData\Local\Dropbox\logs\1\1-fd1a-5dc53c3e.tmp - unable to open [4]
C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Current Session - unable to open [4]
C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Current Tabs - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\UsrClass.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\WebCache\V01.log - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.jfm - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\Windows\WebCacheLock.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\GameBarElevatedFT_Alias.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\python3.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\Microsoft.XboxGamingOverlay_8wekyb3d8bbwe\GameBarElevatedFT_Alias.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\MicrosoftEdge.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\python.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Microsoft\WindowsApps\python3.exe - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\InputApp_cw5n1h2txyewy\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\InputApp_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\InputApp_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.SkypeApp_kzf8qxf38zg5c\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.YourPhone_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.YourPhone_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.YourPhone_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\LocalState\Database\anonymous\EntClientDb.edb - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\LocalState\Database\anonymous\EntClientDb.jfm - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\LocalState\Database\anonymous\edb.log - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\LocalState\Database\anonymous\tmp.edb - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\Settings\settings.dat - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\Settings\settings.dat.LOG1 - unable to open [4]
C:\Users\Admin\AppData\Local\Packages\Microsoft.ZuneVideo_8wekyb3d8bbwe\Settings\settings.dat.LOG2 - unable to open [4]
C:\Users\Admin\AppData\Roaming\Adobe\CoreSync\GUDE\gude-2019-11-08.log - unable to open [4]
C:\Users\Admin\Downloads\Substance_Painter-2019.2.2-3345-msvc14-x64-standard-full.exe » INNO » {app}\resources\shelf\allegorithmic\smart-materials\Leather\Leather Rough.spsm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Users\Admin\Downloads\Substance_Painter-2019.2.2-3345-msvc14-x64-standard-full.exe » INNO » {app}\resources\shelf\allegorithmic\smart-materials\Leather\Leather Seat Beige.spsm - error reading archive
C:\Users\Admin\Downloads\_Getintopc.com_Allegorithmic_Substance_Painter_2019.1.0.3020\Allegorithmic_Substance_Painter_2019.1.0.3020\Setup.exe » INNO » {app}\resources\shelf\allegorithmic\smart-materials\Leather\Leather Weathered.spsm - decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)
C:\Users\Admin\Downloads\_Getintopc.com_Allegorithmic_Substance_Painter_2019.1.0.3020\Allegorithmic_Substance_Painter_2019.1.0.3020\Setup.exe » INNO » {app}\resources\shelf\allegorithmic\smart-materials\Leather\Leatherette Damaged.spsm - error reading archive
C:\Users\Admin\NTUSER.DAT - unable to open [4]
C:\Users\Admin\ntuser.dat.LOG1 - unable to open [4]
C:\Users\Admin\ntuser.dat.LOG2 - unable to open [4]
C:\Users\Public\Documents\Wondershare\video-converter-ultimate-desktop_full4295.exe.~P2S » INNO » setup.data - unsupported option
C:\Windows\Temp\is-9GBI1.tmp\LighteningPlayerInstall.exe » NSIS » libvlc.dll - archive damaged - the file could not be extracted.
C:\Windows\Temp\is-9GBI1.tmp\ethyuaia_003.exe » INNO - a variant of Win32/TrojanDownloader.Agent.EBX trojan - cleaned by deleting [1]
C:\hiberfil.sys - unable to open [4]
C:\pagefile.sys - unable to open [4]
C:\swapfile.sys - unable to open [4]
E:\download(laptop)\AirDroid_Desktop_Client_3.5.4.0.exe » NSIS » AirDroid.exe » DOTNETREACTOR - cannot perform the operation
E:\download(laptop)\AirDroid_Desktop_Client_3.5.4.0.exe » NSIS » Android.dll » DOTNETREACTOR - cannot perform the operation
E:\download(laptop)\uTorrent (1).exe » ZIP » - archive damaged
E:\download(laptop)\uTorrent.exe » ZIP » - archive damaged
Number of scanned objects: 518141
Number of detections: 3
Number of cleaned objects: 3
Time of completion: 16:50:55 Total scanning time: 3919 sec (01:05:19)
Time;Scanner;Object type;Object;Detection;Action;User;Information;Hash;First seen here
08-11-2019 15:30:47;Startup scanner;file;Operating memory » svchost.exe(7556);a variant of Win32/TrojanDownloader.Delf.BTT trojan;cleaned (after the next restart) - contained infected files;;;F955E8360E2644582CA2848B8915914D23613924;
08-11-2019 17:52:15;Startup scanner;file;Operating memory » svchost.exe(7556);a variant of Win32/TrojanDownloader.Delf.BTT trojan;cleaned (after the next restart) - contained infected files;;;C4A5C4B39E126A8637C4518A08EC66C08E3AE9A9;
please help
