Yvonne Burge

Everything on my monitor is red and black, no matter what site I'm on. There are no other colors. I'm a 79 year old woman who depends on my internet on my desktop for all my communications (well, except for my phone, which is unfortuantely also connected to the web), radio,news, movies, etc. Just one screen shot would not make a differenece. Everything has a blood red background with black print and images.

I've followed all instructions on how to get rid of this and nothing works this time around (once before it did). Could this be malware?