KGundermann

I restored c:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\era\ from Backup and now I can login again. Thank you for your help !

uups, yes the server is still 32bit 😩 Can I revert the webconsole to the old installation ?

Yes, I thought it will also update the Server, but the Server is still on version 7.0.577.0 Could I update the Server or Webconsole manually?

We updated the ESET Management Agent from to 7.0.577.0 to 7.1.717.0 on the system where the Security Management Center is running. No we are no longer able to login in the Security Management Center: "Error for login: invalid report template" In trace.log : 2020-01-16 11:18:20 Error: CReportsModule [Thread 28ac]: 2 MessageProcessorThread: Failed to generate a report: VerifyReportTemplate: Unknown symbol usage definition ID: 4514: 1438 2020-01-16 11:18:20 Error: CReportsModule [Thread 28ac]: MsgGenerateReport: Query did not generate a report: MessageProcessorThread: Failed to generate a report: VerifyReportTemplate: Unknown symbol usage definition ID: 4514 2020-01-16 11:18:20 Error: ConsoleApiModule [Thread 16d4]: 35 Error while processing GenerateReport request: VerifyReportTemplate: Unknown symbol usage definition ID: 4514