Sorry to resurrect this thread, but the OP never said if the solution worked for them or not.
I am setting up Remote Desktop to be available from my workplace or from the Trusted Zone/Local Zone and I am having a similar issue. I have followed ALL of the steps listed above.
Editing the Rule
- Ensured 3389 is set for TCP out and in allow,
- Local 3389,
- Remote 3389
- Remote address = Trusted Zone, Local Zone, any specific IPs I need to add.
Editing the Trusted Zone and Local Zone:
- Ensured that trusted zone and local zone have all remote IPs
IDS configuration:
- Ensured that Allow RDP is checked in IDS configuration
Results:
* When attempting to RD from my local network with ESET Firewall ENABLED, I am unable to access the host computer.
* When attempting to RD from my local network with ESET Firewal DISABLED, I am able to successfully access host computer.
Is there a setting I am missing somewhere? From what I can tell, and I have experience setting up software and hardware firewalls, I have everything necessary in place per your instructions.
Please help me resolve this, I've never had this kind of problem with other firewall software.
Thanks!
J