[Difficulty updating license key]

Thanks for the help.  I found the error.  I hadnt updated the username and password.    The email I got had the username/password on the same line and it confused me.  Got it figured out and updated.  

[Difficulty updating license key]

I can't open that file type, but I either way, I also can't find any window to input the key.  Been searching through the ESET help section, because I figured there has got to be somewhere to enter the updated key.

 

I appreciate your help.

[Difficulty updating license key]

Thanks much.  PID  -  33C-P2J-W3U

[Difficulty updating license key]

I'm attempting to activate the renewal license key.  It shows that it will expire soon (in about 3 weeks), but we have paid for a renewal of ESET NOD32 services, and have been emailed the new key.

When I open the ESET program on the server, the date still shows the expiry date as ending at the beginning of October.

I followed the instructions given on the website  "You can change your license in the main program window. To do so, click Help and support > Activate License and enter the license data you received with your ESET security product into the Product activation window."

I tried that it it doesnt give me that option.

I also tried the option through the ESET program, but it would not work.

This is somewhat new to me. 

 

[Difficulty updating license key]

Hi,

I am having difficulty updating my license key on our business server.  I have the new key, and have followed the instructions given on the ESET website, but have not been able to complete this task.  Any tips?