Martin25B93

Hi. I have this interesting issue. I upgraded on all macs ESET to version 6.10.300.1. On two computers I discovered this strange behaviour. If user want to open some website everything is block in browser. In firewall I have allow all local subnet communication. Other applications which need to communicate out or in are working - Skype, Mail, Team Viewer, etc. So this issue is only related to web browsers. I created on that two computers special rule for Chrome, Safari and nothing it didn't help. I tried interactive mode and nothing is blocked :D One user reported this - after macOS restart everything were unblocked and worked. After wake up mac from sleep mode was again Safari, Chrome blocked. Can be some bug in 6.10.300.1 version of Endpoint for OS X? If I turn off firewall via ESMC everything is working OK. There must be some issue with firewall in ESET on macOS.

Solved Thank you. There wasnt full path to application! Thank you again MArcos

This screenshot is from ESMC console. About blocking application -> I don't know what do you mean?

Hi guys, I have this problem. I am not able block for example chat application or steam application on mac via ESMC. I am shure I have it defined ok. Can you help me with this? Thank you very much

Hi guys, I installed new ESMC server (Ubuntu server). Currently ESMC server is on Windows old machine. I set all basic settings and create a new policies. Today I tried to migrate a two test computer from "old" ESMC server. Migration was successfull but I have problem with one device. On that device is not possible assign any policy. I don't know how is that possible but I dont have any idea how to fix it. If I download configuration from that device settings was completely empty I tried move it to another static/dynamic groups and nothing. It is really strange. Same problem with one computer which I installed via normal installation and moved to group and nothing policy was not applied. Strange. What do you think where can be a problem? I don't have installed on that Linux server Apache HTTP PROXY. Do you think is it possible it can be caused by this or you have idea where is the problem? Thank you very much

Solved thank you I used web control rule and HIPS but on macos it not possible via this way.

Yes. But before you start torrent downloading you need to find that .torrent file for example.

I blocked these apps via Web control. Web access protection feature I would like to use for blocking downloading some dangerous files but it not working. I created rule for decline downloading all torrents -> **.torrent Everything checked I have turn on SSL and HTTP/HTTPS. Do you know where can be a problem?

I want block only 20 address and other I want allow. I don't want collect list of allowed url address

Because I would like to block only a few address and others allow and keep ESET analyse it by itself. So I think for me will be better go via Enable Web control feature?

Yes, I know what about URL Address Management feature? For example If I turn this feature on and fill List of blocked addresses and I noticed almost everything is blocked via ESET Is better for this purpose (blocking website which for any purpose) use Enable Web control feature? Thank you very much!

Hi. Which is the best way how to block via ESET specific websites? I know you can do this via these two options: Web control or via Web access protection. If I turn on web access protection ESET blocked lots of non dangerous websites. So it is better create a block rules via Web control option? It is very bad because via Web access protection you can block downloading specific files, etc. Thank you for your help.

Via ESET is no chance how to block MAC apps? Thank you

So via which way I can somehow block on mac application? Can I block it on firewall?

Hi. Which is the best way how to block via ESET ESMC Console applications on macOS? On Windows it is easy via HIPS where you can define way what to block but on mac is not HIPS. So my question is how is the best way how to block applications on mac via ESMC? Thank you very much

and is possible have some notification about it which pops-up to email for example?

OK. So I need to install Agent which will be communicating with ESMC server on some machine. Reporting will start after installation? Another question - how set rogue notification? I know in ESMC server is report which can be generated once, daily, etc. Is possible generate some report which will report about Rogue computer on email? Thank you very much!

Hi guys I would like to do this -> ESMC server is in DMZ network (Ubuntu distro). I want install RD Sensor to on some device which is in our local network. I want use RD Sensor for information when will connect to our network some new device. Server in DMZ is reachable from local network. Do you think is it possible use it like this way? Another thing is how to install RD Sensor on some device and connect it with ESMC? I didn't find any manual or something like that. Thank you for suggestions

Hi I am struggling with this issue. I have on my server Ubuntu 18.04 installed ESMC server. Everything is smooth and working But I have problem with SSL. After installation TOMCAT is running on port :8080/era/webconsole. I want to setup on 443 (SSL). I have certificate for this but I don't understand clearly how to upload it in to tomcat I read this manual but nothing https://support.eset.com/en/kb6721-set-up-an-httpsssl-connection-for-eset-security-management-center-web-console-7x My certificates are in .crt, .key format. If I understand properly I need first convert my certificates to .jks/.pfx format? After this conversion I can edit server.xml and it should work? Thank you

Solved! Thank you very much

Have you ever anybody seen this? Duplicate Peer Certificates? Which can be deleted from webconsole? Or If I delete everything and run installation again? Thank you!

I installed it. I had two errors first were in DSN (I fixed it by unixodbc package) and second were in: /etc/mysql/mysql.conf.d/mysqld.cnf I had there multiple max_allowed_packet entries. Thank you for your help!!! Stay safe and healthy.

Hello. I have this problem I can't install ESMC server on ubuntu 18.04. I have MYSQL 5.7.29 and ODBC 5.3.10 both are supported (I tried also 5.2.7 still same story). Maybe because I have on server MYSQL -> password policy and ESMC installer can't take a difficult password (In that password are this symbols ",%")? Or what do you suggests? Thank you for help! Extracting archive, please wait... Archive extracted to /tmp/tmp.lgJUYYy9xA. Checking OpenSSL ... done [OpenSSL 1.0.2n 7 Dec 2017] Reading previous installation settings ... failure Checking installed version... done Status of current installation is: NEW Checking database connection ... failure Error: The database server is not configured correctly. Please check the documentation and reconfigure the database server as needed. Log: 2020-04-07 17:40:07 Information: Installer: Initializing logging to file /var/log/eset/RemoteAdministrator/EraServerInstaller.log 2020-04-07 17:40:07 Information: Installer: Parsing arguments. 2020-04-07 17:40:07 Information: Installer: Verifing arguments. 2020-04-07 17:40:07 Information: Installer: Starting install sequence. 2020-04-07 17:40:07 Information: Installer: Extracting archive to /tmp/tmp.lgJUYYy9xA 2020-04-07 17:40:11 Information: Installer: Archive extracted to /tmp/tmp.lgJUYYy9xA. 2020-04-07 17:40:11 Information: Installer: Checking OpenSSL ... 2020-04-07 17:40:11 Information: DepCheckOpenSSL: Action invoked with: 2020-04-07 17:40:11 Information: DepCheckOpenSSL: Set output property: P_OPENSSL_VERSION = OpenSSL 1.0.2n 7 Dec 2017 2020-04-07 17:40:11 Information: DepCheckOpenSSL: Return code: 0 2020-04-07 17:40:11 Information: Installer: Found: OpenSSL 1.0.2n 7 Dec 2017 2020-04-07 17:40:11 Information: Installer: Reading previous installation settings ... 2020-04-07 17:40:11 Information: LoadInstalledData: Action invoked with: --current-version 7.1.503.0 --db-connectors-dir /tmp/tmp.lgJUYYy9xA/setup --db-driver MySQL --db-hostna$ 2020-04-07 17:40:11 Error: LoadInstalledData: Startup configuration file '/etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini' does not exist, is empty or is not r$ 2020-04-07 17:40:11 Information: Installer: Failed reading previous installation settings. 2020-04-07 17:40:11 Information: Installer: Checking installed version... 2020-04-07 17:40:11 Information: CheckVersion: Action invoked with: --current-version 7.1.503.0 --installed-version "" 2020-04-07 17:40:11 Information: Product is not installed 2020-04-07 17:40:11 Information: CheckVersion: Set output property: P_VERSION_STATUS = NEW 2020-04-07 17:40:11 Information: CheckVersion: Return code: 0 2020-04-07 17:40:11 Information: Installer: Checking of installed version was successful 2020-04-07 17:40:11 Information: Installer: Status of current installation is: NEW 2020-04-07 17:40:11 Information: Installer: Checking database connection ... 2020-04-07 17:40:11 Information: DbCheckConnection: Action invoked with: --current-version 7.1.503.0 --db-admin-password ********** --db-admin-username ********** --db-connecto$ 2020-04-07 17:40:11 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS = 2020-04-07 17:40:11 Information: DbCheckConnection: Set output property: P_DB_STATUS = 2020-04-07 17:40:11 Information: DbCheckConnection: Set output property: P_DB_UPGRADE = 2020-04-07 17:40:11 Information: DbCheckConnection: Set output property: P_DB_USE_FIRST_USER = 2020-04-07 17:40:11 Information: DbCheckConnection: Set output property: P_DB_PORT = 3306 2020-04-07 17:40:11 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={******$ 2020-04-07 17:40:11 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framewor$ 2020-04-07 17:40:11 Information: Leaving function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framework$ 2020-04-07 17:40:11 Information: Entering function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionCommentOfDbServer(const string&) 2020-04-07 17:40:11 Information: DatabaseReader: Recycling current DB connection. 2020-04-07 17:40:11 Information: Leaving function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionCommentOfDbServer(const string&) 2020-04-07 17:40:11 Information: Entering function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionOfDbServer(const string&) 2020-04-07 17:40:11 Information: DatabaseReader: Recycling current DB connection. 2020-04-07 17:40:11 Information: Leaving function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionOfDbServer(const string&) 2020-04-07 17:40:11 Information: SQL Database server version is '5.7.29', which is considered as SUPPORTED. 2020-04-07 17:40:11 Information: DatabaseReader: Recycling current DB connection. 2020-04-07 17:40:12 Information: Execution test of long statement failed with DATABASE exception.. Error code: 65535, DB specific error code: 1153, error message: [MySQL][ODBC 5$ 2020-04-07 17:40:12 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS = 77702 2020-04-07 17:40:12 Information: DbCheckConnection: Return code: 0 2020-04-07 17:40:12 Information: Installer: The database server is not configured correctly. Please check the documentation and reconfigure the database server as needed. 2020-04-07 17:40:12 Information: Installer: Error: The database server is not configured correctly. Please check the documentation and reconfigure the database server as needed.

Any update?

Hi Marcos. Yes, I have rule for Airdrop in Home/Office firewall profile. Should I edit it or what?