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ivan.perez

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  1. Marcos, so let's leave the self signed off the table then. I am simply testing features at this point and want to know why selecting "remember action for this certificate" and allow prompts brings up the same prompts constantly. I did punch in admin credentials after clicking allow. below is an example, I did double check and the cert and application (even PID) were exactly the same when the prompt returned.
  2. But giving interactive mode the exception still would not let the program presenting it with the Cert open up, the same cert prompt would show. How can I troubleshoot this?
  3. Interactive mode If you enter a new SSL protected site (with an unknown certificate), an action selection dialog is displayed. This mode allows you to create a list of SSL certificates / applications that will be excluded from scanning. Interactive Mode for SSL/TLS policy brings up the action dialog box. This in turn let's the user select an action, then a UAC prompt comes up but even after entering the admin credentials, the user kept getting the same exact dialog for the same program for the same certificate/exception. over and over... Because of this the user was unable to get into outlook, internet explorer, chrome, basically they could not do any work until I disabled the policy in the console. Could someone explain why the action was not sticking?
  4. Martin, on your advice I've added this hostname to DNS. will adjust server tasks to reference hostname Now a question, for server tasks... can you confirm if ESET attempts to use server IP if hostname is not reachable?
  5. Can't resolve a host and cannot ping the machine. Martink, this VM was setup using a preconfig Linux VM from ESET website. Are VM's not pingable by default?
  6. status and log are attached, looks like it's not talking. I was able to push the agent via a server tasks. would a firewall exception need to be made even though the agent was able to be installed with the ESET console? ESETagent_tracelog.txt
  7. I've attached a tracelog but it seems pretty empty, where can I find log info? and no errors, it just looks like the software install is doing nothing. We tried a scheduled job and ASAP. neither worked. tracelog.log
  8. Hi Marcos, thank you for the prompt reply. I am trying to deploy to a computer with the Eset management agent already installed, but it's stuck on planned.
  9. I am not able to push ESET security software from the console. The status screens shows no activity and the trigger was set to ASAP and to use the client timezone. Please help!!!! see the image below for the status screenshot. Thanks
  10. Haha, was going to recommend that. Thank you for that. now I keep hearing about the next release, coming this year. is there a ETA or when it's done baking in the oven?
  11. See the screenshot attached. all of the policies have this issue and that little lock shown.
  12. Account permissions don't apply in my case i believe, to clarify I am the admin and I use the original admin account. not one created for me, would be weird if that didn't grant full access, no??
  13. Hi all, first post here. want to know why my policies become read only? I am the admin of the Management console, so logging in should give me rights to adjust policies? Am I missing something. thanks.
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