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Danutak

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Posts posted by Danutak

    My ESET does not acces live grid

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    3 hours ago, itman said:

    What I beleive the issue here is you have created a bunch of custom firewall rules and they were interfering with required ekrn.exe network communication.

    Note that Eset firewall rules are parsed from the rule set in top to bottom order. It is always best to always add custom rules at the bottom of the existing default rule set, which is done by default, unless you fully understand what you are doing. The only exception to this are unblocking rules created by the Eset Network wizard and when deploying those, best to review the rules created. Of note is these wizard created rules are permissive ones in that a possible firewall vulnerability could be created. 

    I thought it is solved , finally i got the log uploading now Thank you Itman  Maybe Marcos will see it , No I am not that knowledgeable.  I trust in software , that all.  I do not understand how exactly it works. Sorry :(

     

    essp_logs.zip

    My ESET does not acces live grid

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Danutak

    7 hours ago, itman said:

    Follow instructions given here: https://support.eset.com/en/kb3466-how-do-i-use-eset-log-collector .

    thank you so much ,  How long it takes to generate the logs,  so far is gray and can not change It shows the filtered binary can not change to original binary from disk, or save it.  I changed first and it showed in my folder , I have no idea if that is what Marcos need .  Thank you for your link to tutorial

    essp_logs.zip

    My ESET does not acces live grid

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Danutak

    3 hours ago, itman said:

    Perform this cloud connectivity test: https://www.amtso.org/feature-settings-check-cloud-lookups/. Eset should detect as shown in the below screen shot:

    Eset_Cloudcar.thumb.png.0f980de94cd2ec7f0986d58105f84cdf.png

    Yes it dl the cloud.exe. the same screen except the Tread removed .  I have no idea what it means,  but it is not all the time tat it is not accessing live grid,  Just few times a day ,  It should not do it .  Never before I had any problem with eset,  thank you very much

    If you are able to download this file successfully, your anti-malware product is NOT configured correctly to use cloud-based resources, or DOES NOT conform to industry best practice. So what should I do now?

     

     

     

    Stuck Eset Product Update

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    mine is trying to do the same,  I had opened all ports that it requires,  still can not reach servers "Esset live  Grid@servers Cannot be reached ,  It happened after last update

    License ID: 33D-6BA-5EF
    Username: EAV-03166658
    Computer name: DESKTOP-KMQA17S
    Seat name: Danuta
    Product name: ESET Smart Security Premium
    Product version: 14.2.24.0
    Operating system: Windows 10 Home(64-bit)Version 10.0 (Build 19043)
    Machine: Intel(R) Core(TM) i5-8600 CPU @ 3.10GHz, 16315 MB RAM


    I have no idea what to do with it. 

    Malicious trafic

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    4 hours ago, Rami said:

    I think if you request from your ISP they will provide you a router so you can make your cable modem as a bridge mode and then connect it to the router and your devices should be connected to the router while the router have the firewall on , so it's more safe and secure to stay behind a router more than to stay behind not-protected cable modem.

    Or you can go ahead and buy a router without requesting from the ISP

    Example :

    Cable Modem as Bridge Mode connected to a router let's say a OpenWRT router , And then your devices are connected to the router and behind a firewall with a configuration that looks like this that will keep your incoming ports closed or hidden(stealth/reject)

    Openwrt-luci-firewall.thumb.png.ba479d3562860e50e40031a94673e83e.png

    And then there is the option in the router where you can block pinging and ICMP,but most important is to filter/block all of the incoming ports unless you need a port opened or forwarded to a device then you can do it.

    thank you so much,  I spend few hours on Eset tutorial and so far it is fixed ;)

    I will see what happen next

     

    Malicious trafic

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Danutak

    I got into my router but there is nothing like ignore In your router, I would look for a setting that is something like "Don't respond to ping requests from the WAN", which literally means "Ignore ICMP requests from the internet". It should be in the firewall section of your router.

    I have few tabs;  system information,  then DOCSIS Provisioning, DOCSIS WAN, Docsis event, a lot of warnings there, then wireless , with info about my connection, then Moca info , there is not spot to block ICMP ping,  I am complete newbie with all this,  how do I fix it

    Thank you for the links, they explain what is is but not how to fix it so it does not happen all the time

     

     

     

    Malicious trafic

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    I have two computers in house, and I am getting on my PC the message from Eset internet security: " Network threat blocked. ICMP Flood Attack. A computer on the network is sending malicious traffic. this can be an attempt to attack your computer. The threat was blocked. "  It is constant,  I can not find anything her on forum.  Maybe i am not looking the right way.  Any ideas?

     

    2 comps Windows 10 , Windows 7

    in ESET NOD32 Antivirus

    Posted · Edited by Danutak

    Yes , installed without any problem made a phantom windows account , works perfectly on both computers,  It is much faster than nod32  :)

    you download from the link the seller provides , I emailed the link to other computer, downloaded IS and activated,  All process took like ten minutes :) they had subtract the difference in the price :)

     

     

    2 comps Windows 10 , Windows 7

    in ESET NOD32 Antivirus

    Posted

    In few days I need to get get nod 32 for two computers one for W10 one for W7 .   It is going to be 2 devices for 3 years.  I do have it on my W7.  What is I need to do to get the products,  Do I need a new licence, or new one.  I would apreccciate the info,  I can not find the answer in knowledge base .  Thank you

    icon missing

    in ESET NOD32 Antivirus

    Posted

    Hi,  I noticed that after restarting computer my esset did not load, and the icon from notification area is gone,  If I want to check the program I need to go to all programs.  I would appreciate some help , and yes it set up to show Icon and notification but it is not. 

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