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sanlucas

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Kudos

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    sanlucas gave kudos to Jaroslav Mixa in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Nice thread, I have tens of comments to ERA server / functions. ERA is not user friendly in most cases.... 
    I will post something. 
     
    Description: Dynamic groups rules / tasks
    Detail: I would like to be able to show all rules/tasks linked to dynamic groups. Or to be able to find where rules are linked. I would love to disable group/rules instead of only delete or edit them to dysfunction it. It is nearly imposible to read ties.
     
    Description: task history deletion / filter and so on
    Detail: I would like to be able to delete (mass delete) task history. I have tens of ASAP task and they are only messing in my log. 
    I would like to be able to see which computers were affected by the single task when pointing to a TARGETS column. Why I have to edit history of the task to see which computer was affected? I would like to click on 1 computer(s) to open the list or show the list. 
     
    Description: trigers
    Detail: ASAP. Sometimes ASAP fails and I have no idea why.... Computer was online. I think rule should wait for online status or give me better feedback 
     
    Description: Failed / Trace message
    Detail: When I point on the FAILED status I would like to receive more information what happens without opening the HISTORY of the COMPUTER. BTW FAILED ICON should allow me to open history....   Trace message is sometimes to long and I am unable to read whole message. 

     
    Description: Repository
    Detail: Choosing ESET version from a repository is not user-friendly. I have to be very careful to chose the right version. 
     
    Description: Reports
    Detail: Why I cannot export report Computer name    Identifier type    Identifier value    Adapter IPv4 address Computer nameDevice manufacturerDevice modelOS nameOS versionAdapter IPv4 addressRemoteHost and so on ? When I chose some identifier other identifiers are disabled. Why? 
    I would like to be able to find report using some SEARCH function.
     
    Description: ELA
    Detail: Why I am unable to fully maintain a license that customers gave me under my administration? I am unable to remove computers which are not activated under ERA. I have to open ELA portal using my customer's credentials. Why I can not edit ELA credentials on my ERA server? 
     
    Description: Upgrade
    Detail: When I am upgrading EEA using ERA I have to activate them afterward. Why? Product was already activated. 
     
    Description: Variables in tasks / templates
    Detail: I would like to have variables in task / dynamic groups. For example I have 4 activation tasks (4licenses). I would like to activate product which is not activated when joining dynamic group based on FOLDER group.
    When computer from AAA company join the NOT ACTIVATED group, the AAA-ACTIVATE task will be used. 
    When computer from BBB company join the NOT ACTIVATED group, the BBB-ACTIVATE task will be used.
     
    Description: Applied policies tree
    Detail: I would love to see the tree of policies which are applied on a computer and would like to be able to identify which policy rule won the policy over-ride battle. I am not satisfied with list of policies. 
     
    Description: Threats infection and cleaning
    Detail: I am not unable to simply perform an action on threats whir where not automatically solved by EEA. For example, I would like to choose threats and click on "DELETE" or "CLEAN" or other things. I am able to mark them only as RESOLVED  
     
    Description: Sorting / filtering
    Detail: I can filter columns by STATUs or LAST CONNECTED, but I am unable to do multi filter. For example I would like to sort all computer by WORST FUNCTIONALITY and LAST CONNECTED, because working with offline computer does not make sense. 
     
    And so on.....
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