sanlucas

Hi MichalJ, run the task on the server: Security Management Center Components Upgrade but he stays in running and does not change never manually run an all in one on a centos server. I don't have the option to do it for linux, only executables for windows. How is it done?

Hello when I enter the control panel I get a sign that says: Web Console version (7.2) is different from Server version (8.0). Please update Web Console and / or Server to the same version. When will I update; ESET Management Agent ESET, spol. s r.o. 7.2.2233.0 to 8.0.2216.0 Tells me: No ESET products that can be updated automatically have been found What should I do?

Hello, the latest version for Windows XP operating systems through SMC is version 6.5.2132.6 ???

Hi I have about 40 pcs that shows me this error Peer certificate is invalid What should I check? Server: ESET Security Management Center (Server), Version 7.1 (7.1.503.0) ESET Security Management Center (Web Console), Version 7.1 (7.1.393.0) Clients: Agente 6.5.522.0 ERA 7.1.2053.0 ------ I made that update in July last year and had to update all the clients win7 and XP manually At the time create a completely new server from 0. this is the status.html3 Scope Time Text Last authentication 2020-Mar-11 11:26:49 Enrollment OK Last replication 2020-Mar-11 11:26:50 ERROR: InitializeConnection: Initiating replication connection to 'host: "192.168.0.100" port: 2222' failed with: Request: Era.Common.Services.Replication.CheckReplicationConsistencyRequest on connection: host: "192.168.0.100" port: 2222 with proxy set as: Proxy: Connection: 192.168.0.54:3128, Credentials: Name: gaston, Password: ******, Enabled:1, EnabledFallback:1, failed with error code: 14, error message: Connect Failed, and error details: Replication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: 192.168.0.100:2222, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: c9571c4d-bc84-11e9-9313-1a4868efc0ac, Sent logs: 0, Cached static objects: 53, Cached static object groups: 10, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] All replication attempts: 33123 Last successful replication 2020-Mar-09 11:02:49 OK Successful replications: 30217 All replication attempts: 30219 Connection: 192.168.0.100:2222 Scenario: REGULAR Peer certificate 2020-Mar-11 10:59:49 Error Agent peer certificate with subject 'CN=Agent at *, C=US' issued by 'CN=Server Certification Authority, C=US' with serial number '018437f343bd744248ba7128a7e21ba08501' is invalid now (NodVerifyTrustResult: 42, NVT_NotTrusted, X509ChainStatus: 0x10000, X509CSF_PartialChain) Peer certificate may be valid but can not be verified on this machine Check time validity and presence of issuing certification authority Product 2020-Feb-17 11:29:38 Product install configuration: Product type: Agent Product version: 7.0.577.0 Product locale: en_US Replication security 2020-Mar-11 11:26:50 OK Remote host: 192.168.0.100 Remote product: Server I have not changed any certificate not in clients or servers, I have only run updates for the server through the console

Hi MartinK, I have not changed any certificate not in clients or servers, I have only run updates for the server through the console

Marcos: this is the status.html3 Scope Time Text Last authentication 2020-Mar-11 11:26:49 Enrollment OK Last replication 2020-Mar-11 11:26:50 ERROR: InitializeConnection: Initiating replication connection to 'host: "192.168.0.100" port: 2222' failed with: Request: Era.Common.Services.Replication.CheckReplicationConsistencyRequest on connection: host: "192.168.0.100" port: 2222 with proxy set as: Proxy: Connection: 192.168.0.54:3128, Credentials: Name: gaston, Password: ******, Enabled:1, EnabledFallback:1, failed with error code: 14, error message: Connect Failed, and error details: Replication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: 192.168.0.100:2222, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: c9571c4d-bc84-11e9-9313-1a4868efc0ac, Sent logs: 0, Cached static objects: 53, Cached static object groups: 10, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] All replication attempts: 33123 Last successful replication 2020-Mar-09 11:02:49 OK Successful replications: 30217 All replication attempts: 30219 Connection: 192.168.0.100:2222 Scenario: REGULAR Peer certificate 2020-Mar-11 10:59:49 Error Agent peer certificate with subject 'CN=Agent at *, C=US' issued by 'CN=Server Certification Authority, C=US' with serial number '018437f343bd744248ba7128a7e21ba08501' is invalid now (NodVerifyTrustResult: 42, NVT_NotTrusted, X509ChainStatus: 0x10000, X509CSF_PartialChain) Peer certificate may be valid but can not be verified on this machine Check time validity and presence of issuing certification authority Product 2020-Feb-17 11:29:38 Product install configuration: Product type: Agent Product version: 7.0.577.0 Product locale: en_US Replication security 2020-Mar-11 11:26:50 OK Remote host: 192.168.0.100 Remote product: Server

Hi Marcos, I made that update in July last year and had to update all the clients win7 and XP manually. At the time create a completely new server from 0.

Hi I have about 40 pcs that shows me this error Peer certificate is invalid What should I check? Server: ESET Security Management Center (Server), Version 7.1 (7.1.503.0) ESET Security Management Center (Web Console), Version 7.1 (7.1.393.0) Clients: Agente 6.5.522.0 ERA 7.1.2053.0

Centro regional de soporte ESET Latinoamérica

Hello, claim the: 08/15/2019 ticket 557327 08/20/2019 ticket 557923 08/23/2019 ticket 558411 Never answer or solution.

Hello, a few days ago I get this poster on my https://eba.eset.com in red: Position activated with suspended license; 134/150 150 There are no problems related to licensing units in the indicated product On 01. 08. 2018 Validity 31. 08. 2021 (Remaining days: 733) What would be the problem, I already checked 3 times in the support but nobody answers me!

Sí, la versión del agente es 6.5.522.0. The version 6.5.2107.1 is de Endpoint.

Agent 6.5.2107.1 can NOT update eset endpoint to the latest version. I had to manually update the agent to version 7 and just there I could update the antivirus endpoint from the ESMC on the clients.

Hello, agent version 6.5.522.0 is able to communicate with the new ESMC version 7 server (the agent can update virus lists, can also activate licenses). My question is: can the agent update eset endpoint 6.5.2107.1 to the latest version ?????? I use the native ESMC proxy. The new agent does update my eset endpoint but version 6.5.522.0 does not, it gives me a repository error. Thank you

Place the proxy of the company with username and password, that is, I do not use the ESMC proxy and it still gives me the same error: GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta') Could someone help me ????

My connection would be like this: PC > Agent PC > Server ESMC (free internet) Without Internet > Proxy 192.168.0.100:3128 > 192.168.0.100 pass: blank user: blank

Marcos, there are several scenarios on my LAN. The only scenario I want what functions is: Pc on the LAN, without internet connection, connecting to the ESMC server using the native ESMC proxy. From the ESMC console I send an update to the PC without internet to update the client or the Endpoint and this task fails. Error synchronizing package repository. Read the follow-up message for more details.

Hi marcos: I cannot use the other proxy, I must use the ESMC proxy! Many PCs do not have a proxy. What should I review? I have placed a proxy in the policies and in the Endpoint.

Hi marcos: 1- I can't install anything from the ESMC, if for example I can activate licenses. 2- if the products are completed in the repository when creating the task 3 -if everyone uses the ESMC proxy to update the virus base because the terminals have no free internet output. 4- There is another proxy but in another IP address and only accessed with username and password 5- does the client firewall also have to allow the exit to the eset servers? Is the ESMC native proxy not used? or are you asking me about the server? (the server has free connection) 6- the error to epns.eset.com do I have to do something myself or is it part of the problem?

Hi, I have client database connections and updates correctly. But I can't update agents or Endpoint to new versions from ESMC I use the ESMC native proxy ESMC Server data: ESET Security Management Center (Server), Version 7.0 (7.0.471.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) CentOS (64-bit), Version 7.6.1810 Update module 1072.1 (20190626) Translation support module 1751 (20190625) Configuration module 1740.3 (20190326) SysInspector 1274 module (20180918) SSL module 1031 (20190405) Push notification service module 1053 (20190321) LOGS CLIENTS: status.log: OK lasterror.html: CSystemConnectorModule: 2019-Aug-06 13:33:48 : Software installation failed: GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta') trace.log: 2019-08-06 13:00:51 Warning: CEssConnectorModule [Thread 328]: Set policy request to product was successfull 2019-08-06 13:33:48 Error: CSystemConnectorModule [Thread 698]: Software installation failed: GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta') ------------ LOGS PROXY: access_log |grep 4.62: 192.168.4.62 - - [06/Aug/2019:10:48:20 -0300] "POST hxxp://i4.c.eset.com:80/ HTTP/1.1" 200 2094 "-" "-" 192.168.4.62 - - [06/Aug/2019:10:54:09 -0300] "HEAD hxxp://update.eset.com/eset_upd/ep6/update.ver HTTP/1.1" 401 - "-" "ESS Update (Windows; U; 32bit; PVT F; BPC 6.5.2107.1; OS: 5.1.2600 SP 3.0 NT; TDB 42329; CL 1.1.0; LNG 13322; x32c; APP eea; ASP 0.0; PX 1; PUA 1; CD 1; RA 1; PEV 33710; UNS 0; SHA256 0; WU 2; HWF: 01008641-2222-2A48-EC6E-B3F30E66A475; PLOC es_cl; PCODE 107.0.0; PAR -1; ATH -1; DC 1; RET 0)" 192.168.4.62 - - [06/Aug/2019:10:54:10 -0300] "GET hxxp://update.eset.com/eset_upd/ep6/update.ver HTTP/1.1" 200 10803 "-" "ESS Update (Windows; U; 32bit; PVT F; BPC 6.5.2107.1; OS: 5.1.2600 SP 3.0 NT; TDB 42329; CL 1.1.0; LNG 13322; x32c; APP eea; ASP 0.0; PX 1; PUA 1; CD 1; RA 1; PEV 33710; UNS 0; SHA256 0; WU 2; HWF: 01008641-2222-2A48-EC6E-B3F30E66A475; PLOC es_cl; PCODE 107.0.0; PAR -1; ATH -1; DC 1; RET 0)" 192.168.4.62 - - [06/Aug/2019:11:06:09 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 - "-" "-" 192.168.4.62 - - [06/Aug/2019:11:06:10 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 55 "-" "-" 192.168.4.62 - - [06/Aug/2019:11:06:11 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 - "-" "-" 192.168.4.62 - - [06/Aug/2019:11:06:11 -0300] "POST hxxp://ts.eset.com:80/query/chsquery.php HTTP/1.1" 200 54 "-" "-" 192.168.4.62 - - [06/Aug/2019:11:08:21 -0300] "POST hxxp://i4.c.eset.com:80/ HTTP/1.1" 200 1926 "-" "-" error.log: [Tue Aug 06 07:55:42.435900 2019] [proxy_http:error] [pid 14409] (70008)Partial results are valid but processing is incomplete: [client 192.168.4.131:49182] AH01110: error reading response [Tue Aug 06 08:22:46.006627 2019] [proxy:error] [pid 17018] [client 192.168.0.100:58244] AH00898: Connect to remote machine blocked returned by epns.eset.com:8883 [Tue Aug 06 10:23:08.667745 2019] [proxy:error] [pid 26599] [client 192.168.0.100:43330] AH00898: Connect to remote machine blocked returned by epns.eset.com:8883 [proxy:error] [pid 1185] [client 192.168.0.100:45838] AH00898: Connect to remote machine blocked returned by epns.eset.com:8883

Ok Peter_J, but Michalj resume excelent!!! 😉 😊 Thank You!

The server logs show the time well, but the ESMC logs show the time offset. For those who only use LAN it is not very comfortable. I recommend adding an option that uses local UTC in the logs Thank you very much Marcos

Hi, I have a problem with the time in the logs and I don't know how to solve it. I am in Argentina (UTC-03: 00) and in the logs of the clients, it shows me the time with 3 more hours! The server time is correct. The client's operating system time is correct. What should I configure? ESET Security Management Center (Server), Version 7.0 (7.0.471.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0)

Excellent response MichalJ. I recommend adding this explanation in the manuals and help, because it is not clear and generates confusion. I will use the proxy that is recommended in the installation of the ESMC. Thank you.

I created the installer + agent + license for windows XP version 6.5.2132.2 I installed it and finished everything ok. But I don't activate the license and it doesn't update either. The client has no internet connection but can connect locally with the ESMC 7 Server. Attach trace.txt of the client. trace.log client.rar