Hi. I'm a new customer setting up ESET and I'm hitting a wall in regards to getting ESET to auto deploy to new desktops. I've been following this guide: https://help.eset.com/esmc_admin/70/en-US/admin_how_to_automate.html but it's not working.
EXAMPLE: automatically deploy ESET products on newly connected Windows desktops
1.Create a Dynamic Group, and name it without security product.
a.Make it a child group of the pre-defined group Windows computers > Windows (desktops).
b.Click New Template.
c.Add the following rule: Computer > Managed products mask.
d.As operator select not equal.
e.Select the mask ESET protected: Desktop
f.Click Finish to save the group.
So I've done everything in section #1 above, but instead of listing all desktops that do not have ESET, it's just listing all my desktops... Right now I have ESET installed on 4 desktops, and we're planning to do our rollout to the other 200+ desktops on Monday. So with that in mind, I have attached several screenshots to show what I have done. I am 99% confident it is exactly as the guide says.
I'm not sure what I'm missing.
Thank you!
My ESMC versions:
ESET Security Management Center (Server), Version 7.0 (7.0.577.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0)
All desktops:
The list of desktops in the dynamic group that's supposed to NOT have ESET installations:
The dynamic group (proof that I'm using the correct template):
The dynamic group template (proof that the Rules are set according to the guide):