Hi. I'm a new customer setting up ESET and I'm hitting a wall in regards to getting ESET to auto deploy to new desktops. I've been following this guide: https://help.eset.com/esmc_admin/70/en-US/admin_how_to_automate.html but it's not working.
EXAMPLE: automatically deploy ESET products on newly connected Windows desktops
1.Create a Dynamic Group, and name it without security product.
a.Make it a child group of the pre-defined group Windows computers > Windows (desktops).
b.Click New Template.
c.Add the following rule: Computer > Managed products mask.
d.As operator select not equal.
e.Select the mask ESET protected: Desktop
f.Click Finish to save the group.
So I've done everything in section #1 above, but instead of listing all desktops that do not have ESET, it's just listing all my desktops... Right now I have ESET installed on 4 desktops, and we're planning to do our rollout to the other 200+ desktops on Monday. So with that in mind, I have attached several screenshots to show what I have done. I am 99% confident it is exactly as the guide says.
I'm not sure what I'm missing.
My ESMC versions:
ESET Security Management Center (Server), Version 7.0 (7.0.577.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0)
The list of desktops in the dynamic group that's supposed to NOT have ESET installations:
The dynamic group (proof that I'm using the correct template):
The dynamic group template (proof that the Rules are set according to the guide):