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Michael S

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About Michael S

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    Germany
  1. MartinK, you're great! Thanks for your suggestion about problems accessing the ESET repository servers. The firewall in our network provides a transparent HTTP proxy. This seemed to cause the problem. After adding HTTP exceptions in the transparent proxy for the test computers the ECA Live-Installer package starts without error. Thanks again for your support, you saved my weekend! 🙂
  2. Thanks for your response. I attached the bootstrapper logfile that was created during my last try. I found this logfile some minutes ago and couldn't find a hint. Hope you can. bootstrapper_20190623121751.log
  3. After some testing I can report more details: The Endpoint Security and Endpoint Antivirus Live-Installer packages created in ECA (ESET Cloud Administrator) fail on any Windows 10 machine here with the "Compatible package not found" error. Only if if there is G Data Endpoint Protection installed, the ESET Live-Installer starts without error. After uninstalling the G Data Software, ESET installer fails again - on the same machine! Installation of G Data Endpoint Protection software works on all machines without error. Also installation of ESET All-In-One-Installers created in ESCM (ESET Security Management Center) works on all machines without error. I assume the ECA Live-Installer packages fail due to some Windows Defender related security settings, that might be changed by installing the security software of another vendor like G Data. I've tested on the following operating system(s): Windows 10 Pro, x64, German localization, v1809 and v1903, physical and virtual machines. Does anyone have an idea how to get this fixed? As I'm new to ESET products: Is ECA already "stable" to be used for clients in production environments? Any help would be greatly appreciated!
  4. I'm currently testing ECA within the trial period and I'm new to ESET products. Unfortunately I have the same problem: The status of the ESET Endpoint Security installer package in ECA is shown 'OK', but installation fails on several computers running Windows 10 (x64, German localization) with the same error as posted by Ali Akbar above. Could you please let me know what solved the problem for you?
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