Ell

I just turned of pre-release updates, cleared the update cache again, and downloaded the big download again, which updated 16 items. It's still showing as 1185 on the internet protection module. Can I download these manually?

I just cleared the update cache & turned on pre-release updates. Then I did both of the check for updates buttons and there was a big (about 45MB) update which downloaded a lot of files and installed 16 files (it counts from 1 to 16 after it had downloaded) and then said program modules had been updated. I then re-checked the file versions and I'm still on Internet Module 1085.

I'm having the same problem as NextGen, and have EAV 7.0.302.26 (virus signature database 9360) but my Internet Module is only "Internet protection module: 1085 (20131011)" I've tried "Check for Updates" etc... and it says it's up to date. I'm not sure why I've still got an old version as this blank screen issue is really annoying me. How can I get this newer version of the module to check? I'm using Windows 8.1 Pro (64-bit).