justme12

Thank you

Received Eset Internet Security Premium 2021 edition as a gift. If I install now, will the license key activate and be good for a year?

Eset ver 12.1.34.0 All of a sudden Home Network states NO network. Run a scan and nothing. When I go to Configure Network Protection/connected networks it is blank?????

I know it is a real PIA but maybe try a Windows Reset or a clean install. After my initial events, clearing the residual leftovers from various installs seems to have worked perfectly. Running Eset on 3 pcs now and no issues.

I can't say for sure, but using Revo, after the FF uninstaller finished, Revo identified a vast amount of leftovers in numerous folders which I deleted. After that, all is well.

Thank you Marcos. See my previous post. Looks like Revo uninstaller removed the folder content you mentioned. All is fine now. " I had the same results as you yesterday when I removed FFox. HOWEVER: today I downloaded Revo uninstaller Pro and removed way more FF reg values than the normal uninstall of FF accomplishes. THAT seems to have done the trick. I have no more events. Though I don't see why one has to go through this whole process. ESET should install regardless and if there is an issue give notice. Must say, I have lost considerable confidence in the software as from a TLS issue that may have left one vulnerable and never knowing unless looking at the logs and then google researching what they mean. "

Quick thought. If as you say your going to try REVO with FF uninstalled, I don't know if it would catch any remaining values. You may have to reinstall FF and THEN use REVO for a complete clean.

Just remember, uninstall FF using Revo PRO in Advanced mode deleting all. Reboot and install FF and you will see NO Eset Cert. Reboot and check FF and the cert should now be there. Now check your event log.

Zip the Procman files and they will be small enough to attach if you want to send to ESET tech. I had the same results as you yesterday when I removed FFox. HOWEVER: today I downloaded Revo uninstaller Pro and removed way more FF reg values than the normal uninstall of FF accomplishes. THAT seems to have done the trick. I have no more events. Though I don't see why one has to go through this whole process. ESET should install regardless and if there is an issue give notice. Must say, I have lost considerable confidence in the software as from a TLS issue that may have left one vulnerable and never knowing unless looking at the logs and then google researching what they mean.

Looks like your idea worked! Uninstalled all ov FireFox with Revo Uninstaller Pro. Rebooted several times and nothing in event log. Reinstalled FF and noted the certificate was not there - rebooted. Certificate now loaded. Nothing in event log. Disabled and enabled SSL filter with reboots. Still event log not containing the topics error. *** Now what concerns me. Is there a simple way notifying of the event? How often do people view their logs if they view at all.

No, just ESET and OSARMOR of which I had no notifications and also uninstalled. I am using 64 bit FFox, Chrome, Brave ( no beta) Edge and Edge Dev. Win Pro 10. Funny thing is I have an MS Surface Pro tablet with the same setup and NO problem with ESET!!!!! As a last resort, I may do this weekend a clean install of Win 10. ESET can be complicated with advanced settings, but one should not have to go to this juncture to have the program function. If this fails, seriously reconsidering another suite.

As requested: Also removed and reinstalled ESET - no change. 2 events occurred at 11:46:24 procmon.zip eis_logs.zip

Whats a Procmon log?

You disabled: but does that not lower your protection and ESET is suppose to be able to provide that. i.e. For SSL communication to work properly in your browsers/email clients, it is essential that the root certificate for ESET be added to the list of known root certificates (publishers). When enabled, ESET Internet Security will automatically add the ESET root certificate to known browsers (for example, Opera and Firefox). For browsers using the system certification store, the certificate is added automatically (for example, in Internet Explorer).

What's bothering me now is ESET working properly??????

I now have the root certificates installed in Chrome, FireFox and Brave. The Event log shows nothing - HOWEVER when I reboot and open a browser the event reappears. "The certificates show as installed". ps Why would ESET not self install the certificate?????

Still getting event message. ????

Only one 64bit ver Desktop Firefox.

I located the certificate in Chrome but NOT in Firefox? Still getting event log entries.

ESET log identifies the event as back again after nightly shut down. ???????

Thanks again!

Thank you! It worked. What would have caused this and was my system compromised due to this cert. fail?

Reviewing event logs identified on a daily basis: "AN ATTEMPT TO ADD THE ROOT CERTIFICATE TO ALL KNOWN BROWSERS FAILED" Using ESET IS on win 10 pro. New to Eset and not familiar with the event.