Jakub

Ok updating, it works now, we made some changes on firewall. It sending WoL on same subnet. But ERA wont wake up computers on ohter subnets, as was promised with new version. Its not showing any error, I see it do something, but nothing happend. Can I somehow trace or check where is problem? I can that remote computer reboot or shutdown through ERA, its updated and online. I can wake up that machine, from same subnet with different software tool, so WoL works.

Hello, we are not using proxy, how can I test direct connection to epns.eset.com, does it reply on ping? Is it relevant?

Hello, We upgrade ERA to version 7, everything is up to date, agents, Endpoints everything. We allow communication to epns.eset.com with port 8883 for both ERA and client agents. But WoL still not working. Error message: Failed to send Wake-up call: ESET Push Notification Service not available. Everything else looks like working as expected. Any suggestions? Thank you