Would appreciate some guidance with this.
Site 1: restricted network, small bandwidth. Has ESET appliance managing all machines in this site, by providing the ESMC again in this site allows the virus definition updates to be downloaded once and all machines update from this server as opposed to all machines going over the low bandwidth internet.
Site 2: less restricted, decent bandwidth. Has separate ESET appliance managing machines
Sometimes people in site 1 move to site 2 for a couple of months for work and therefore no longer receive updates to ESET as they can no longer connect to their usual ESMC server. To get around this, we thought it would be possible to use the same URL for machines to use. So matter where the machine was it would use the one URL and and always be able to connect and receive it's updates.
E.g. Laptop A usually lives in Site 1 and ESET goes to eset.domain to contact the ESMC, then when Laptop A moves over to Site 2 (which also has eset.domain) it would just be able to connect in to Site 2's ESMC and receive all it's normal updates. We would then see the machine in ESMC in Site 2 and be able to manage it as needed until it moved back to Site 1 where it could also continue to work as normal - and be managed by the dedicated IT team there.
What we actually find is that these machines from Site 1 are just unable to connect to Site 1 and 2 ESMCs and therefore do not receive any updates until they are back in Site 1 again.
Our thoughts were this was due to the certificates not matching up and therefore ESMC denies ESET Endpoint being able to get updates from here.
Let me know if this is unclear, appreciate any help with this
Thanks!