Ali Sp

hi I'v installed ESMC7 recently and i'v created a policy to block Disk Storage. Now all the usb port of clients are blocked. would you please help me how can i generate report to show me which clients are trying to connect usb to their system and they blocked by the policy. what i did is : 1.first i've created a policy to block the disk storage and it works correctly and its ok. 2.i created a new report template report and i named it Device Control Report(as you can see in attachment ) 3.i created a server task to make a report but there is no result and the report didnt show any things ?

Thanks MichalJ 1.would you please tell me what should i set in My profile >MODULES UPDATE > Custom server and username and password? 2.And what should i set under CONNECTION OPTIONS > WINDOWS SHARES > Connect to LAN as and username and password ? what i set is : address of local mirror shared folder is \\172.16.0.12\mirror and clients can access it without authentication required and also they have read/write permission . In custom server i set the local address of mirror shred folder and domain administrator credential in username & password part and in Connect to lan as i chose Specified user and i set same credential.but still server not found error displayed .

Thanks for your helpful links Marcos. i solved most of the issues. i created offline license and i could activate the esmc 7 and eset product. Also i upgraded the products from version 5.x to 7.x by using client task > software installation > direct package URL . But only issue that remain is client modules update failed. what i did is : 1.I updated one of the eset client that has direct connection to the internet and copy the files of mirror folder to USB Flash and move it to our offline network and created a folder in esmc 7 offline server machine and pasted the mirror files in it and i shared it. Also i configured the esmc 7 to use this shared folder for deploying update to clients instead of autoselect as you can see in the picture that i attached . 2.I created two policies for ESET Endpoint for windows and ESET Management Agent for connecting to proxy and downloading the updates as you can see in the attachment .ESET Endpoint Client received the polices but unfortunately still modules update failed. would you please help me in this case ?

Hi we are looking forward to upgrade our eset remote administrator 5 to ESMC 7 in offline environment. would you please help me about : 1. after installing esmc7, how i can activate the console and eset product in our network without connecting our network to internet? should i create offline license and create activation task ? 2.how to deploy update through esmc 7 offline ? ####we used to copy the mirror file of the one of our clinet that connected to internet into the USB Flash and move it in a shared folder in offline network and by configuring the era 5 to this folder we deploy the update in the network ####### 3. how to upgrade eset product in our offline environment ?