may be you will try to read more carefully whole post before irrelevant irony? I disabled av only for test to extract file. I trying to access it after enabling av and waiting some time, even reboot the system. the eav ignoring any access to this file.
I payed money for product and I would like proper defend for my systems. now my home computers with installed eav was infected by this trojan and I look to buy other antivirus products, if you will provide support like this.