Hello,
I recently made the swap to NOD32 and everything seemed alright until recently. In my 5 days of use (which included "heavy" applications, light browsing, varied usage) things have been okay for the most part. Just now however, I had a BSOD hit me out of nowhere and I believe NOD32 is linked.
Circumstances of the Situation:
Did a regular boot into Windows (nothing special).
Started browsing on Firefox (had 2 tabs open which were a little heavy on flash usage).
While scrolling through a tab, entire system froze (visually) then BSOD'd.
Nothing else was running in the background besides Firefox, basic drivers, NOD32.
I have had no major program changes besides installing NOD32.
I'm baffled as to how this happened. I haven't had a BSOD in about 4 years (same computer) and have carefully monitored my system programs/stability. If you're curious, I did a proper clean-up with my old Antivirus (Avast) and reviewed troubleshooting steps for a BSOD (on your support site).
What I currently have is the minidump file and full memory dump. As it's rather large, is there a way I can safely submit this for review? I can also provide a sysInspector log for a detailed list of my specs. Here's a brief rundown for the curious:
Specs Overview:
Windows 7 x64 SP1 (latest updates)
Maintaining a stable set of drivers (audio, visual, ethernet)
FireFox v26 was used (Extensions: AdblockPlus, NoScript, Web of Trust)
Latest version of Flash installed
Latest version of NOD32 installed
Right now trying to log another occurence is highly undesirable (via NOD32's own reports). It's been bad timing and a really bad initial experience with NOD32. I have no idea what triggered this and whether it can happen again during important business.
Have there been any similar reports lately or any news of updated modules? I'd hate to feel isolated and cut-off for a product I just bought.