PassingBy

You might want to say that all that white, empty spaces etc make for a somewhat boring and at times confusing experience. However, i wouldn't change that much. All what i'd add in that main menu screen is a search function to find what i need ASAP when i need it. I am fairly fine with all the rest. But that's me.

Not too long ago we were here, in another thread, discussing about the previous test from this very same guy who gave ESET appalling scores with a major war of words ongoing on this place for weeks. That was when i joined the ESET family and this forum. Because while everyone was fighting based on the opinions of this guy, what i did was to download ESET, then set it up with maximum settings, including the HIPS rules which i added manually from an ESET guide and, that is my understanding, later on were added by ESET as standard in their product.
The result was me leaving another product after over 15 years of non stop usage (they removed the spam protection to an extent) and buying a 3 years subscription for ESET with a special offer in my country of residence.
I never had issues with the previous product. I had never issues with the current one, with only minor complaints related to small details. It might be to soon to be too positive. I don't know. However the bottom line is: Try things by yourself. Reviews are entertaining, they can be a rough guide to what you are looking for. But there is no substitute for your experience.
ESET is working fine for me. I only consider their notifications an utter pain in the neck. I had to mute them. And some of their threats are not explained in the proper way. I am happy that i can change whatever i want and that i can set rules by myself if needed. It surely is not a suite for the lazy. But it is a good product, if one takes some time to learn how to use it and is not scared of asking questions.
The support in the forum is overall good as well. The previous product had an appalling support.
And did try many other products together with ESET. I threw all of them away. Some slowed down my PC, others had too much bloatware in them, some were oversimplified and didn't allow me to have a good control (no notifications at all in those...as opposed to ESET, with worse nightmares as you don't know what's going on underneath).
Try things yourself! We'll be here in a few months with this guy giving ESET a lower score and more arguments arising, most probably.
 
 

Not too long ago we were here, in another thread, discussing about the previous test from this very same guy who gave ESET appalling scores with a major war of words ongoing on this place for weeks. That was when i joined the ESET family and this forum. Because while everyone was fighting based on the opinions of this guy, what i did was to download ESET, then set it up with maximum settings, including the HIPS rules which i added manually from an ESET guide and, that is my understanding, later on were added by ESET as standard in their product.
The result was me leaving another product after over 15 years of non stop usage (they removed the spam protection to an extent) and buying a 3 years subscription for ESET with a special offer in my country of residence.
I never had issues with the previous product. I had never issues with the current one, with only minor complaints related to small details. It might be to soon to be too positive. I don't know. However the bottom line is: Try things by yourself. Reviews are entertaining, they can be a rough guide to what you are looking for. But there is no substitute for your experience.
ESET is working fine for me. I only consider their notifications an utter pain in the neck. I had to mute them. And some of their threats are not explained in the proper way. I am happy that i can change whatever i want and that i can set rules by myself if needed. It surely is not a suite for the lazy. But it is a good product, if one takes some time to learn how to use it and is not scared of asking questions.
The support in the forum is overall good as well. The previous product had an appalling support.
And did try many other products together with ESET. I threw all of them away. Some slowed down my PC, others had too much bloatware in them, some were oversimplified and didn't allow me to have a good control (no notifications at all in those...as opposed to ESET, with worse nightmares as you don't know what's going on underneath).
Try things yourself! We'll be here in a few months with this guy giving ESET a lower score and more arguments arising, most probably.
 
 

Not too long ago we were here, in another thread, discussing about the previous test from this very same guy who gave ESET appalling scores with a major war of words ongoing on this place for weeks. That was when i joined the ESET family and this forum. Because while everyone was fighting based on the opinions of this guy, what i did was to download ESET, then set it up with maximum settings, including the HIPS rules which i added manually from an ESET guide and, that is my understanding, later on were added by ESET as standard in their product.
The result was me leaving another product after over 15 years of non stop usage (they removed the spam protection to an extent) and buying a 3 years subscription for ESET with a special offer in my country of residence.
I never had issues with the previous product. I had never issues with the current one, with only minor complaints related to small details. It might be to soon to be too positive. I don't know. However the bottom line is: Try things by yourself. Reviews are entertaining, they can be a rough guide to what you are looking for. But there is no substitute for your experience.
ESET is working fine for me. I only consider their notifications an utter pain in the neck. I had to mute them. And some of their threats are not explained in the proper way. I am happy that i can change whatever i want and that i can set rules by myself if needed. It surely is not a suite for the lazy. But it is a good product, if one takes some time to learn how to use it and is not scared of asking questions.
The support in the forum is overall good as well. The previous product had an appalling support.
And did try many other products together with ESET. I threw all of them away. Some slowed down my PC, others had too much bloatware in them, some were oversimplified and didn't allow me to have a good control (no notifications at all in those...as opposed to ESET, with worse nightmares as you don't know what's going on underneath).
Try things yourself! We'll be here in a few months with this guy giving ESET a lower score and more arguments arising, most probably.
 
 

Thank you, however, logs are not needed any more since. The issue was already analyzed and the only solution turned out to be to add utorrent.exe or bittorent.exe to performance exclusions or use an alternate client.

Installing it now.

You have a very complicated program here, lots of features, menus, pull-down menus. As a user seeing the program for the first time (not really), I want to find what I want with minimum effort. For the best layout for the user (not the programmer), I stumble around a lot in trying to find what I am looking for. If I were the lead programmer, I would get a pack of 3X5 cards and lay out a system of logic, with features set up the way I would expect to see it as a User. I had to fish around quite a bit to find, for example, how to schedule a scan. For another example of what's wrong, take a look at Tools and see the three unlikely items under it -- and "More tools," hidden away so I did not see it the first four times looking for what I wanted. When I finally noticed "More tools," I saw the eleven items under. All items should be under "Tools," and I should see such subcategories as Scheduling and logs, Network issues, Cleaning (system; malware); Send to Eset; Reports, and more. A lot of research has gone into how to lay out a program for the user, see https://www.uie.com/  .  

I can get behind the search option but not the different protection bits with the paranoid option causing more issues. People will activate it not knowing what it is just thinking it will give the best protection then will get shocked when they get asked to confirm every action. In the long run it could lead to people being unhappy about the amount of prompts, possibly blaming eset and damaging their image.
As Itman has noted eset is very customisable so you can do what you want, add custom stuff etc. but users do this at their own risk and eset reccomends the default setting for average users 

It's a bug. Refer to https://forum.eset.com/topic/18864-email-client-integration-bug/