Setup
ESET Remote Administrator (Server), Version 6.5 (6.5.417.0) ESET Remote Administrator Agent 6.5.417.0 (for Linux)
Hi,
I successfully installed the agent on my Ubuntu 18.04 client machine. The agent also successfully connects to the ERA Server and shows up in the server's Dashboard.
After one minute, I see a warning for my client in the server's Dashboard: 'Product is not connected. No connection attempt occurred.'
However, my client agent's log states that the connection to the server is working (every minute):
Information: CReplicationModule [Thread 7f32a2ffd700]: CReplicationManager: Success of scenario (type=Regular, task_id='<hidden>', link='Automatic replication (REGULAR)' (<hidden>), remote_peer=host: "<hidden>" port: <hidden>, remote_peer_type=3, remote_peer_id=<hidden>, remote_realm_id=<hidden>)
2018-11-10 15:33:26 Information: CReplicationModule [Thread 7f32a2ffd700]: CReplicationManager: Closing network connection
On the server I see an error every minute in the server logs, but I couldn't find anything online about that error code:
2018-11-10 16:02:22 Error: NetworkModule [Thread 7f4e4effd700]: Error code:104;Connection reset by peer; SessionId:81
2018-11-10 16:03:26 Error: NetworkModule [Thread 7f4e4f7fe700]: Error code:104;Connection reset by peer; SessionId:86
2018-11-10 16:04:26 Error: NetworkModule [Thread 7f4e4effd700]: Error code:104;Connection reset by peer; SessionId:89
When I restart the agent (service eraagent restart), then for one minute the warning in my server dashboard disappears. It seems to me, that the agent is not able to handle subsequent calls to the server. Only the first call to the server seems to work. However, the logs state every minute that the connection to the server was successful, so I am a little lost here. Any idea on that one?
Thank you!