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Posts posted by Mehr

  1. Dear Peter

    I had been referred to the Middle-East Eset as the local branch and contacted them several times by email ( see please images of my emails attached to this post) they did not give me a reasonable answer just referred me to the link www.eset.com/support which was also a vicious cycle. Another solution they provided was to refer me to the following link  https://www.eset.com/int/business/partner/find/afghanistan/ . They gave me no answer after several email. This seems to be annoying.

    Eset Middle-East reply.1.jpg

    Eset Middle-East reply.2.jpg

  2. Dear Marcos

    Thank you for your reply. I have sent three times email according to Eset recommendation to the local support which is located in the Middle-East & Afghanistan with no satisfactory reply . I have also tried to ask for help from ESET LLC (ccreply@eset.com), with the topic "no reply to the CASE:44768 ". They have created a new case Case #239459 on 2/17/2019 and promised to give report in one business day. But unfortunately I have not gotten any reply after all.

    I am a little dissatisfied with Eset support & Services.


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