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gizzydee

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  1. gizzydee
    when I scan my computer, the log comes up and it shows all files scan "unable to open [4] " - what is going on? how can I fix this? How can it find if I have a virus or not if they can't open the files? Here is a sample of the files: Log C:\Program Files (x86)\Common Files\SouthDeimosAYP\SouthDeimosAYP.exe - unable to open [4] C:\Program Files (x86)\Microsoft Office\root\Client\AppvIsvStream32.dll - unable to open [4] C:\Program Files (x86)\Microsoft Office\root\Client\AppvIsvStream64.dll - unable to open [4] C:\Program Files (x86)\Microsoft Office\root\Office16\AppvIsvStr
  2. gizzydee
    I'm having the same problem but I purchased the version. Makes no sense that all I see is "unable to open". ex: Log C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\AppvIsvStream64.dll - unable to open [4] Log C:\Program Files (x86)\Microsoft Office\root\Client\AppvIsvStream32.dll - unable to open [4]
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