AlixF

And what's about ESET Cloud Administrator ? an active licence from ERA v5 can work on it for free ?

thanks you for your reply. ERA's server on v5.3.33 has ~800 devices and i would like to know the best practice to upgrade to the latest version. I'll start with a new server, but i don't know the best practice between : - install a fresh ERA's server 6.x (import db ERA v5.x) and migration all clients to v6.x + migration with tool in ERA 7.x and same with clients or - install ERA's server in 7.x (and how can i do with clients'db on ERA v5.3.33 ?) The first choice will cause the constraints of restarting computers a lot. All devices are not up in ERA's database. So, there's the parent company and several annexes. Best regards.

I need to upgrade ESET Remote Administrator Server v5.3.39 to the latest, on a new server. I find this (https://forum.eset.com/topic/16275-free-to-upgrade-from-5x-to-6x/). WARNING: When the ERA 6.x Agent is installed on a client using 5.x or earlier endpoint products, the Remote administration setting for that client is automatically changed to localhost / 2225. As a result, the client will no longer connect to your ERA 5.x server after Agent is installed. how can i avoid client's lost connection on ERA 6.x ? Or, all my clients on ERA 6, after uptade, will automaticaly check the new server ? Should i upgrade all clients on 6.x or can i upgrade 5.x to 7.x on a fresh install, in a new serveur ? Best regards, Alix.