Licensing FAQ in General Discussion Posted October 7, 2018 1 hour ago, Marcos said: I'd suggest contacting your local customer care. After entering a license key no further user information is requested unless you activate a trial version. I've contacted them already but they are not answering my query. My client bough the product and he will be going back to japan later. I hope it will work there upon activating. Yes I know about activating trial version, only ask for email add... Thank you so much for the help Marcos, I hope our customer care will answer me soon.