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  1. If you bought ESET product in retail with ESET activation code, you should activate it follwing this ESET KB article: https://support.eset.com/kb2664/ If you did so, you must have received your ESET username/password and Licence Key to your e-mail adress, and if in the meantime you have lost this email (licence data) -> proceed to earlier mentioned ESET lost licence web page....
  2. You need to contact your local ESET distributer/reseller who sold this licecne to you to check it's user/pwd, or go directly to this support page: https://www.eset.com/us/support/lost-license/ to retrieve needed data.
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