M.Schaap

In the line of Stallones advice in "The Specialist": "if you want to blow the place to pieces; you first take out the bomb squad" the next question: Is it necessary to protect an ESMC Virtual Appliance? And which ESET AV product can I use? I did not find any information about protecting the appliance with its own AV client, and if needed which client would i use? As far as I know it is running CentOS7 which is similar to RHEL. There are Linux packages for Debian,Fedora,Mandriva,Red Hat,Ubuntu and Suse, but CentOS is not specifically mentioned. Before I mess things up by installing this package on the appliance I'd like some input....

I agree that a timely warning is desirable, but timely is defined by the dynamics of your company and a warning is not a constant reminder. In the last 12 years the network grew from 72 to 90 and shrunk back to the current 80 employees. We bought a 100 user license to be on the save side and most of the time more than 90% usage. The default setting causes ESMC to show a warning for the 90%+ usage, in my case for the last 6 years, basically masking any other warning, as i grow blind for it. I understand the need for a warning but not in my face, all the time. (Boy who cried "Wolf") What we got is a notice of a possibly imminent violation of the license agreement. On a functional level there are no pressing matters so a constant reminder should not be applied in daily used operational tools. On the commercial level there might be a problem in the near future but there are a number of alternatives to communicate this. In the early days overusage was permitted (don't know if they still do). As far as i know ESET is monitoring overusage and they can take action if needed. With the commercial network of resellers a license upgrade is a matter of minutes. Meanwhile an e-mail from EBU/ELA without the constant reminder in ESMC would be nice.

Rome wasn't build in one day either.... (Bad example: been there? Tutti Kaput...?) I don't mind if it's work in progress as long as it is improving over time. This 10% treshold is rather large. Makes sense from a Sales point of view but not for Operators. We only have 100 devices, but that would be the entire 10% margin for a 1000 user company... define "Almost" overusing...

The ultimate goal is to get rid of the warning in ESMC as we use this one the most frequent used. I think the warning in EBA is usefull but in ESMC its not: in this tool your goal is to see an "All Clear" and no unnecessary warnings. As far as I can recall we the license warinings in ERA were triggered by the settings in ELA, so we made the adjustment in ELA. All ESMC does regarding to Licenses is pointing to Businees Account or MSP Administrator....

The options are shown in Dutch, but as far as I can see i can: Disable the upcomming license expiration warning the Actual overusage warning. I beleive this last one is the setting MichalJ mentions but as you can see it is disabled but still the "Near to overusage" warning is shown....

Here a screendump of EBA: Warnings and Licenses. A warning is shown as soon as the activated devices exceed 90% of our licence. In our case starting at 91/100. We have a pretty static environment where the the number of activated devices changes by only a few in a year and there is no reason to pay for more devices than we own. I find it similar to a parking-assist that beeps before entering the parkinglot... too soon. We did manage to postpone the warning until 98% or get rid of it complete, so the first warning is the actual overusage (>100%). (In ELA that was). We want to do the same in EBA.

We just replaced our RemoteAdministration(ERA) with the new SecurityManagementCenter(SMC). In this process we migrated our license managment environment from LicenseAdministration(ELA) to BusinessAccount(EBA) We get the "close to overusage" warning at 90/100 used licences. As far as i can recall in ELA we either limited the margin from 10% to 2% or disabled the warning complete but since we moved the license i can no longer tell. Is there a way to do the same in EBA?