KaneD

I got one again. It stayed on the side of the screen. The lack of interactivity caused my wife's Opera to hang after she tried to open some pdf file - I don't have a rule for Acrobat as I don't trust it. Anyway - I killed EGUI process and the empty window closed. I re-open ESET and Acrobat could ask for connection again after it was restarted. Other apps could ask for connection normally after ESET is restarted.

Unfortunately the [Alt]+[F4] combination doesn't close that window. I also tried all the [Esc] [Enter] [space] with cursors (just in case there would be a hidden dialog or buttons) but to no avail. I have found a workaround that does not require reboot though: I run Process Explorer (from the Sysinternals packet) and kill egui.exe process (the "find window" function connects that window to the egui.exe process). Killing the process kills the window as well. Then I start ESET again from Menu Start. I don't know if apps get stuck running after that broken window appears. I know they freeze on their network connection if they have no firewall rule specified. Multithreaded apps like Adobe reader are fine with that (just unable to connect to the net) but some apps are nor usable like GIT which depends on the connection to be successful. I still don't know if the egui.exe restart helps other apps - I will check that as soon as I get that broken ESET window again and let you know. It happens every 6-14 days.

ESET Smart Security 7. Windows 7 Home. Every once a while ESET pops up a window for "Outbound traffic" like an interactive firewall question but an empty one: There is no information in it and there is no way to close that window. There is no way to minimize it ether. It just stays there obstructing the view. It's even worse - As those interactive questions queue - that empty window prevents any other questions from appearing which blocks new applications from communicating with network! The only way to get rid of this broken empty ESET window is to restart system - rather annoying solution. Is there a way to prevent ESET from showing this broken window?