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About bluwiz

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  1. There appears to be a problem with "smart optimisation" (or my understanding of how "smart optimisation" works) in conjunction with "real-time protection" and "unwanted" detection I have seen various instances (including today) in which I can view/access a file (which has been previously reported by ESET, in one form or another, as an "unwanted" application) without a report being generated... The only time a report is created is when I try to copy the file to a new location - and the new location is reported, but nor the original file... Based on my observations it seems that an update of the virus signature database doesn't reset the "smart optimisation" data ESET records... If "smart optimisation" is based on some MD5/SHA-???-style "checksum" shouldn't this "checksum" be cleared when the virus signature database is updated?
  2. How did you find the ESET Security Forum? I was checking into why one of my machines was offering an apparently "free upgrade" from NOD32 to Smart Security... What OS are you running? I am using Windows XP, Windows Vista, Windows 7 and Mac OSX What AV are you running? I have been using NOD32 since early 2004 What’s an interesting fact about you? In the early 1990's I supported McAfee Product in Australia - and was invited to, and visited, McAfee's offices in 1995 for their inaugural AVERT seminars and training... Had many email conversations with Aryeh Goretsky about McAfee products during that time but never got to meet him... By 1997 I had moved to Sophos - whose offices I visited in 1997... In 2004 I set up my own "computer support" business and, after much research, decided (based on Virus Bulletin evaluations - Virus Bulletin being a sister company to Sophos at that time, at least) ESET was the "best" product for me to sell to my (yet to exist) clients - and a couple of years later was very, very surprised to see Aryeh Goretsky named as part of ESET's support team whilst researching some issue with NOD32 ... My "computer support" business is still in operation and I am still selling ESET to clients - converting most from McAfee [or McCrapAfee as I call it nowadays ] and Norton/Symantec... Hi Aryeh
  3. Today one of my machines running NOD32 (version 7.0.302.0 running under Windows 7 Home Premium 64-bit) prompted me about a "free upgrade" in a pop-up window - clicking the "learn more" button/link directed me to the Smart Security page which implied that ESET was offering a free upgrade to Smart Security... About a week ago (November 10th according to that machine's ESET logs) one of my other machines also running NOD32 (version 7.0.302.0 and also running under Windows 7 Home Premium 64-bit under the same licence name) advised me (via a pop-up bubble or warning icon - can't remember which) that a PRODUCT UPDATE was available - the update being to version 7.0.302.26... A very, very different message and no implied free UPGRADE to Smart Security So what changed in the last week? And why was there a "free UPGRADE " to Smart Security implied when I clicked the "learn more" link when it should have been a free "PRODUCT UPDATE"? A subtle case of wording (UPGRADE versus UPDATE)... A free UPGRADE to Smart Security would have been nice - not that I would have accepted it on all of my machines covered by my licence... I just wonder what my NOD32-using clients (who are not as technically savvy as me) will think if they also see this "FREE UPGRADE" window pop up? I suggest that your programmers examine the source code and cross-check all references for "free upgrade" and make sure it reads "free update"...
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