Working in a 24/7 environment that doesn't have IT staffed around the clock. Getting the OK to make users reboot, and rebooting the servers outside of windows update downtime is like pulling teeth. If we dont force the users to reboot after the upgrade, then they wont. We've been transitioning for a while now, but its a slow process.
For v5 we're using ERAv5. We have no v6 at this point, so all of the rest of our clients are on v7 and we use eset management center for that.
Can you link me an article to create the custom package fix for ERA? I've only created the initial default install so far.