Telx

Haha... fair enough

Do you have EMSC? If so do the following: Login Click "More" Click "Server Settings" Expand "Advanced Settings" Input Proxy details as mentioned before I use the Virtual Appliance downloaded straight from ESET website. Hyper V.

Just to weigh in... I have turned off the proxy on a server that was causing issues. I'm located in WA. I can confirm that testing the installer all in one and making sure that only AUTOSELECT was selected it downloaded. Wasn't a rocket. But it did download. ShaneDT did you try the Proxy?

So guys I got my mate who is running ESET at a big school (reason why I jumped in from the Sophos train) and he said he also can't download installers. But we all know that the local repositories aren't up to scratch. So he did some googling and found a proxy server that he tried and it works. It actually downloads the file and all is well in the world. Obviously there is a serious security concern here because I don't know if the proxy server is owned by ESET or by 3rd party. I also don't know if ESET will monitor and checksum the files downloaded to make sure they are authentic. But be that as it may here are the details *USE AT YOUR OWN RISK!!!!* HTTP PROXY: SERVER: 50.224.173.190 PORT: 8080 If it works for you then great. If not sorry. If it makes you lose your hair, kills the cat next door or just crashes the stock market then I'm not to blame Kudos to my mate Jono ????

It is horrific mate. I recommended this software to multiple clients. I can just imagine them starting to doubt the rest of my advice. IT is all about trust, results and quick response times. Trust in this product and it's ability to deliver what I believe is the basic function to any product - the ability to download and install it. This should be of the highest priority!!! Work arounds are still not always working. I've got 3 devices at one clients location that refuse to synchronise the necessary packages and as a result are left vulnerable. Lets hope Windows Defender works for now ?

I've had support TV in and show me how he is applying a work around. At best this is a hit and miss too. Basically use the script that gets made when you do deploy via GPO. Then either manually install that on each computer (I'm using ScreenConnect) to do it because I have them in unattended access. When they report in then you can issue a client software install task and it does work at least 30% of the time.

So do you just push out the agent first, then download manually the all-in-one installer, then run activation? That is an extremely manual task. Not looking forward to doing that if it is the only option.

Just got through to Australian support and they informed me the following: This is a KNOWN problem happening for the last MONTH!!! Work around is you just keep trying until you get it - they mentioned after the 3rd or 4th try, I told them I've done it over 50 times this past weekend Another work around is to download not the current v7 but v6.6 or v6.5 and then run a client task to upgrade the client to the latest version once it has communicated back with ERA or EMSC Still not working for me. Will post back if I find a solution.

Still failing as of Monday 3rd September 2018 Surely someone has an option that we can use for a local Australian or Oceania repository that isn't dropping connection (even if that is the issue). So sketchy for a product that is not cheap. Come on ESET!!!!! I've manually tried entering the following URL's for the repositories: International customers: hxxp://repository.eset.com/v1/info.meta North American customers: hxxp://us-repository.eset.com/v1/info.meta Still no luck.

G'day Marcos, Is there a work around? I'm migrating a server and trying to install everything. Now I have 30+ endpoints that are not protected. Not huge, but I can't use the deployment tool because it requires the installer to be downloaded through ESET Security Management Center. Can you post the closest repository to Western Australia? Cheers. Hoping to get a fix soon. Like in the next 6 hours.

Same here too. Just woeful. Been trying to download it for about 15 hours now. It keeps failing. Once I got to 40% and I thought I had it in the bag. But I was wrong. Come on Eset. I remember installing with the v6 ERA and it was woeful too. How can it be so difficult??