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Guillaume Chartrand

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Everything posted by Guillaume Chartrand

  1. Hi, I have two exchange 2013 mailbox node in dag mode. I've installed ESET mail security 7.0.10019.0 on the active node, configure it and then activate eset cluster and Eset make installation on my second node (passive DB). All seems fine except the releasing of quanrantine email. If I release it on my active node, no problem, the email is released, but if I connect to my passive exchange server and go on the quarantine tab in the ESET mail security UI, when I try to release an email, I got an error "an error occurs when processing the request". Is it normal that on passive node I can't release quarantine email? Why I got difference in the two quarantine section, I don't have the same listing of quarantine email in both server. all my DB exchange is active on the same server. Thanks for your help.
  2. Hi, I search a way to fine tune the Mail security function. We have a lot of spam email with fraudulent bill in Word format. So I activate the rule "block attached office file with macro" for protection transport role. The rule is going great, but maybe too great. Good office document, emailed with validated sender is also blocked. But if I uncheck the rule, some of the fraudulent bill came and the mail security doesn't seems to clean it. We receive it in our mailbox and it's the local anti-virus who detect the virus inside the Word document. In the mail security log, the server seems to clean the file and send it, but at the end, the file isn't clean. How can I resolve that? Can we make a rule that if the sender is in a white list, don't block the office file with macro? Thanks
  3. Hi, I want to try the ESET mail security program but I don't find any info for installation with multiple Exchange server. I have 3 Exchange 2013 servers, 1 CAS and 2 MBX in DAG mode. Did I need to install on both MBX or only one is ok? if only one, on the backup database server or on the live? And if it's on both server, I configure one and after that I export config and import on the second one? Thanks for your help.
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