So I was just asked to update to v7 via a dialog, I clicked ok, which then kicked off what looked like an msi uninstall, then restart request. After restart and login, my PC then black-screened, crashed and rebooted
After logging back in again, I now don't have any Antivirus installed. Not good.
Just as well I'm a techie, so I dived a bit deeper...
Event Log shows:
Product: ESET NOD32 Antivirus -- Error 1923. Service 'ESET Service' (ekrn) could not be installed. Verify that you have sufficient privileges to install system services.
Product: ESET NOD32 Antivirus -- Installation failed.
Windows Installer installed the product. Product Name: ESET NOD32 Antivirus. Product Version: 7.0.302.26. Product Language: 1033. Manufacturer: ESET, spol s r. o.. Installation success or error status: 1603.
Ending a Windows Installer transaction: C:\Windows\TEMP\NUP27EB.msi. Client Process Id: 10636.
I'm running:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
System Type x64-based PC
Processor Intel® Core2 Extreme CPU X9650 @ 3.00GHz, 2997 Mhz, 4 Core(s), 4 Logical Processor(s)
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 8.00 GB
(I don't login with an admin account btw.)
I'm about to reinstall manually.........
