[ESET EEA 7.3.3600.0 update broke my network]

When is 7.4 going to be returned to the repository?

[ESET Protect 10.1 installers issue]

Thought I'd post some images of what's happening as there's been lots of views, but no comments.

As soon as you add the required Parent group, the ESET Inspect Connector component is removed from selection.

[ESET Protect 10.1 installers issue]

In 10.1 there is an issue with trying to create an installer that includes ESET Inspect Connector.

When creating a new installer, ESET Inspect Connector is an option, however, as soon as you select the parent group, the ESET Inspect Connector disappears.

 

[MDT Silent Install Failing, Regular Install with same package works]

We had the same issue.  Removing the --accepteula flag got ours working. We also don't use the --avr-disable flag.

So we just use PROTECT_Installer_x64_en_US.exe --silent

 

John

 

[How to block .zip domain in ESET Protect?]

The URL is not for a zip file, but for the site v1.27.1.zip as everything before the @ is classed as a username, so wondering how that could be handled? Will something like */@*.zip work?

Thanks

[How to block .zip domain in ESET Protect?]

How would you handle something like this example?

https://github.com/kubernetes/kubernetes/archive/refs/tags/@v1.27.1.zip

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Now, Since Friday we are seeing this same issue with 10.0.2045.0

Outlook doesn't keep up with keystrokes, attachments can take minutes to open, general slowness changing folders etc.

Once again, disabling Outlook Integration resolves the slowness.

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

So far, it's looking like 9.1.60.0 has resolved these issues.  Pretty much 3 months to the day 🤔

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Any ETA on when the fixed version will be released?

Days?

Weeks?

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

MailPlugins.etl and MailPlugins_autologger.etl as requested

Diagnostics.zip

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Logs 2 & 3

Also have the General products diagnostics log if required

eea_logs2.zip eea_logs3.zip

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Had to split the collection as the zip was too big and I didn't want to spend another week go back and forth with local support.

eea_logs.zip

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Not sure what v9.1.2057 was supposed to fix, but it certainly hasn't fixed the startup slowness and slow response within Outlook

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Any current eta?

Will there be an option to immediately push out using micro update?

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

I got this response from support

Can you please disable scanning modified emails and let us know, if the issue is still present or gone? 

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Opened a support ticket, but can't upload the logs because they are too big

[Outlook really slow to open with ESET Endpoint Antivirus 9.1.2051.0]

Outlook connecting to O365

With Outlook Integration enabled Outlook opens to a blank inbox and status of updating folder and after about 10-15 seconds displays inbox and status of Connected to Microsoft Exchange. Alternate symptom is Outlook splash screen sits for about 10-15 seconds with status of processing before Outlook opens to inbox.

With Outlook Integration disabled Outlook opens to inbox within 3 seconds with status of Connected to Microsoft Exchange then shows updating folder.

[ESET Install for Microsoft Windows Server 2019 Standard (Core)]

We just install the agent and then push and install from ESET Protect with these installation options

ADDLOCAL=RealtimeProtection,Rmm SKIP_PENDING_REBOOT_CHECK=1

Without Protect you can install with

msiexec /i efs_nt64.msi /qn ADDLOCAL=RealtimeProtection,Rmm SKIP_PENDING_REBOOT_CHECK=1

[Computer has still to be rebooted after a small update]

So is the upgrade from 8.1.2031.0 to 8.1.2037 classed as uPCU ? and it should just roll out at some point?

[Detection engine 23963 blocks O365 Safelinks Website]

As per the subject, once Detection engine 23963 is downloaded all links to O365 Safelinks are block

Had to add *.safelinks.protection.outlook.com to the allowed websites

[Cannot download installers with Protect 8.0]

Mine was being blocked on our Fortigate firewall.

Don't have the logs from back then to identify which module, but probably AV. I ended up whitelisting repository.eset.com

[Cannot download installers with Protect 8.0]

Thank you. 

Firewall was blocking downloading of that file

[Cannot download installers with Protect 8.0]

 

ESET PROTECT (Server), Version 8.0 (8.0.1238.0)
ESET PROTECT (Web Console), Version 8.0 (8.0.170.0)

 

consoleApi - Copy.zip trace - Copy.zip

[Cannot download installers with Protect 8.0]

When I try to download installers, I get the following

Doesn't matter if it's an existing installer or a newly created one

[ESET Protocol Filtering causing Drop Box sync to fail]

We have also had this issue with a number of clients

Creating and protocol filtering exclusion works around the issue, but I don't like having to exclude apps that interact with the Internet