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About Waltered

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  1. That did it, Thanks @Marcos They have been updated now
  2. Thanks @MichalJ When I do this should I first uninstall the current agents or is it ok to just install the latest one? When I go to create a "security management center component upgrade task" is the task category 'Operating System' and then 'Software Install' ??
  3. I'm trying to update my 150 computers with eset on it. Since the new releases the past few days all of the agents are out of date. From the dashboard when I go to the 'Product version status' select 'Agent' and then 'Update installed ESET products' it just says 'No ESET products, which can be updated automatically have been found' Should I be able to update the agents from there or is there a better way of doing it?
  4. Thanks again Martin - I did not have AD sync enabled so I don't think that is the cause of the issue. Since seeing your message I have enabled AD sync to see if it would help but unfortunately it has not. - The agent was not cloned either. The agent was installed on newly built Windows 10 machines, using the same agent we have used for all of the other installs. I'm still trying to work out why this is happening all of a sudden. Would it be best to install ESMC 7.0 to see if that would help? We currently have ESET Remote Administrator (Server), Version installed on CentOS (64-bit), Version 6.7 . Is there a guide on doing the update as I have not done it before
  5. ESET version: ESET Remote Administrator (Server), Version ESET Remote Administrator (Web Console), Version CentOS (64-bit), Version 6.7 Installed ESET Remote Admin 6 Agent on Windows 10 Pro 1803 I have installed the Agent on two Windows 10 machines but they are still showing as unmanaged. I have tried uninstalling/reinstalling the agent and removing them from the webconsle but they keep coming back as unmanaged. I have done this on over 100 other PCs in our office and have not had this happen before. Just wondering what is the common cause of this happening?
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