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igi008

ESET Staff
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Kudos

  1. Upvote
    igi008 gave kudos to MichalJ in Security product configuration - Select Multiples   
    Hello @endpointandcats
    You do not have to select the configuration during the installer creation. You can simply assign all of the relevant "policy templates" (or custom made policies) to group all (or any group or even an individual computer), which means that the resulting configuration would be created as a merge of those policies. 
    Alternatively, you can create your own custom template, where you configure the product as you want, and then you choose this template during the installer creation process. 
    Please note, that there is a difference between a configuration and policy. Configuration sets the values to the desired state, but does not lock them on the client (if the local user has admin rights, he can change the settings). Policy on the other hand, if setting has "apply/force" flags set, would lock the setting, and prevent it from being edited. 
    Hope that this helps.
    Michal
  2. Upvote
    igi008 gave kudos to MartinK in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Currently it is not decided of the future, and even latest version is using CentOS7-based appliance, which is supposed to be supported until 2024 (i.e. much longer than mentioned CentOS8). We currently rely on fact that security patches are available, even for tomcat 7 which is part of official CentOS7 repositories.
    Just out of curiosity, what would be your preferred Linux distribution for future? Asking as there is not many "free" distributions guaranteeing reasonably long support and stability of environment for future migrations.
  3. Upvote
    igi008 gave kudos to Marcos in Future changes to ESET Cloud Administrator   
    Yes, ECA will be migrated automatically to the new version. It should be released in Q4/20.
  4. Upvote
    igi008 received kudos from MichalJ in Windows MSP Agent installer only providing .exe download, not .bat   
    Thanks, quite a good idea. We will try to bring it in a service release next year.
  5. Upvote
    igi008 received kudos from Peter Randziak in Windows MSP Agent installer only providing .exe download, not .bat   
    Thanks, quite a good idea. We will try to bring it in a service release next year.
  6. Upvote
    igi008 received kudos from MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @Zen11t, thank you very much for your explanation again. It helps us to understand your needs better.
    I hope this trick will help you

    You can filter the computers with an outdated version of agents and then click on any item in the table and select "In computer page (all)". It will navigate you to the computers section, where you will have only computers with outdated agents, and here you can also check the last connection status.
  7. Upvote
    igi008 received kudos from kanok ramsint in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @Zen11t, thank you very much for your explanation again. It helps us to understand your needs better.
    I hope this trick will help you

    You can filter the computers with an outdated version of agents and then click on any item in the table and select "In computer page (all)". It will navigate you to the computers section, where you will have only computers with outdated agents, and here you can also check the last connection status.
  8. Upvote
    igi008 gave kudos to MichalJ in Dashboard >> ESET Applications >> Update Installed ESET products issue   
    Hello, this issue is known, and we plan to fix it in the upcoming service release (currently planned by end of July). 
  9. Upvote
    igi008 gave kudos to MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello, this option is already available in ESET Cloud Administrator console. Currently, as agents are updated via "Components upgrade task", which does not differentiate between agents, and other components of the ESMC infrastructure (server / webconsole) this option was disabled. However, in Cloud the server is fully hosted / maintained by ESET, so "one click agent updates" are possible. 
    Please note, that for the future releases we work on "automatic agent upgrades", meaning agents would automatically upgrade themselves to the version compatible / matching with the server. 
  10. Upvote
    igi008 gave kudos to MartinK in Future changes to ESET Security Management Center / ESET Remote Administrator   
    I think this is resolved in just-released ESMC 7.2 where it look like this:

  11. Upvote
    igi008 received kudos from schuetzdentalCB in Future changes to ESET Endpoint programs   
    Hello tbsky, thank you very much for your post, don't worry, we plan to release mentioned versions in the middle of November. Stay tuned!
  12. Upvote
    igi008 gave kudos to MartinK in Clients not showing in ESMC   
    I would recommend to start by checking whether ESMC Agent installed on client machine is actually connecting to ESMC. For this purpose please follow troubleshooting part of documentation - especially status.html log present on client machine might be helpful in this case.
    In case ESMC Agent will be connecting to ESMC, most probable issue is that is is using different name in ESMC or is located in different group, which prevented ESMC to remove "dead" duplicate that is rendered as unmanaged.
    In case AGENT is not connecting to ESMC, it is crucial to resolve connectivity issues as described in referenced documentation.
  13. Upvote
    igi008 received kudos from MichalJ in Scan office 365   
    Hello serlockwright,
    thank you very much for your question.
    Please, could you provide more details about your environment? (Version of ESET Mail Security for Microsoft Exchange Server (my recommendation is newest one); MS Exchange version in hybrid-mode).
    I suggest firstly look at the following:
    Make sure, that you are using hybrid Environment (it is prerequisite for this feature: https://help.eset.com/emsx/7.1/en-US/idh_xmon_ondemand_hybrid_dlg.html)  Look if you have configured Office 365 Account: https://help.eset.com/emsx/7.1/en-US/idh_config_mailserver_ondemand.html#office365 Thank you very much for using ESET product
    We will be happy if we can help you to find a solution to your problem or if we can improve our product.
  14. Upvote
    igi008 received kudos from MichalJ in Using EMS 7 Rules in smaller company with exchange 2016/2013   
    Hello Joe,
    thank you very much for your question. Yes, you are right. If there is a chance, that end user will request blocked email, it will be better to quarantine item. You can quarantine the whole email or only specific attachment.
    Example: 
    Other recommendations:
    If is possible try to use the newest version (7.0.10025), which provides the newest features and improvements Useful could be also online help page related to the "Rules", which is localized to many languages Thank you very much for using our products
    Best Regards
  15. Upvote
    igi008 received kudos from filips in SPF Checking in Mail Security for Exchange v7   
    Hello guys,
    the new version of EMSX has been released (7.0.10025).
    https://www.eset.com/int/business/mail-security-exchange/download/
    SPF result rule was extended (currently is possible to configure an action for "Soft fail").

    Enjoy the newest version.
    Many thanks for using ESET products!
  16. Upvote
    igi008 received kudos from Peter Randziak in SPF Checking in Mail Security for Exchange v7   
    Hello guys,
    the new version of EMSX has been released (7.0.10025).
    https://www.eset.com/int/business/mail-security-exchange/download/
    SPF result rule was extended (currently is possible to configure an action for "Soft fail").

    Enjoy the newest version.
    Many thanks for using ESET products!
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